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Responsible for the project management of emergency spill response management.
Responsible for managing all phases of spill response including working directly with clients to ensure a timely successful spill cleanup regulatory compliance with client with safety and cost effectiveness in mind.
Create and manage remedial work to include development of Scope of work Development of Request for quote (RFQ) validation of quotes received to assure the most equipped and best contractor response is awarded to assure a complete closure of the incident.
Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services inquiries and resolution.
Review analytical results to ensure compliance meeting specific state/province requirement and accomplish site closure.
Submit initial written electronic and intake reports to regulatory agencies.
Manage proper disposal of all waste.
Audit all subcontractor work orders/invoices for accuracy.
Input correct information into the ALERT system including use of correct grammar and spelling accurate selection of all appropriate categories and addition of any notes or comments pertinent to the contact and/or contact record.
Providing and maintaining excellent customer service and satisfaction.
Ensure all DOT OSHA safety rules regulations guidelines policies and site-specific safety plans are following throughout cleanup activities.
Ensure that all client SOPs and special instructions are performed and are compliant.
Communicate effectively to contractors clients regulatory officials etc. through both written and verbal communication.
Return all internal and external calls emails and facsimiles in a timely manner to ensure that client concerns are understood addressed and resolved in an efficient and complete manner as possible.
Maintains professional competency in all aspects of the job.
Relays emergency and non-emergency information to personnel in the field along with feedback on contractor.
Perform other job-related duties as required.
When necessary answers a multi-line telephone system for emergency and non-emergency calls for clients screen and transfers calls in a high-volume phone environment.
When necessary complete phone screenings and assist clients in obtaining needed paperwork SDS from other providers and facilities.
Report to Sr Mgt any items of concern as relates to client or contractors expectations
Efficiently log Billable Time on a daily basis in accordance with company guidelines and activities completed
Join our team today! To learn more about our company and to apply online for this exciting opportunity visit us at Harbors is the leading provider of environmental energy and industrial services throughout the United States Canada Mexico and Puerto Rico. Everywhere industry meets environment Clean Harbors is one-site providing premier environmental energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.
Clean Harbors is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit employ train compensate and promote without regard to an individuals race color religion gender sexual orientation gender identity/expression national origin/ancestry age mental/physical disability medical condition marital status veteran status or any other characteristic protected by law
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Required Experience:
IC
Full-Time