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JOB PURPOSE:
The resource coordinator is responsible for identifying local community resources for disaster case management staff. The purpose is to conduct outreach services to raise public awareness of community entities. The coordinator will be responsible for the coordination between all local agencies. *Due to the nature of the job and the confidentiality of client information work-from-home options will not be available for this position.
ESSENTIAL JOB RESPONSIBILITIES:
Conduct outreach in the community to raise public awareness of the disaster case management program and connect with local agencies to identify all resources available for the program.
Participate in local meetings and events to build relationships between community members and city officials.
Complete and maintain a database of all identified community agencies.
Serve as a community liaison between Family Endeavors and local entities who are interested in providing services to families.
Communicate daily with supervisor and data entry to ensure the maintenance of database and all new community agencies.
Other duties as assigned.
Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelors degree in behavioral sciences human services or social services fields. Prior experience in child welfare emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English/Spanish) communication skills are also preferred.
-OR
High School diploma or GED is required with 4 years experience in lieu of Bachelors degree. Prior experience in child welfare emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English/Spanish) communication skills are also preferred.
EXPERIENCE:
Ability to communicate effectively both verbally and in writing
Possess excellent interpersonal skills as well as organizational and planning skills
Possess sensitivity to the service populations cultural and socio-economic characteristics
Computer literacy
Ability to work independently and maintain flexibility with work schedule
Ensure milestones are met and deadlines are kept
Possess the knowledge ability and proficiency to provide quality case management services
Ensure ability to perform in dynamic fast-paced stressful environments associated with disaster response while appropriately managing concurrent projects and/or tasks
Provide appropriate reporting to chain of command including appropriate documentation regarding any issues related to all aspects of case management
Ensure policies & procedures are strictly adhered with an emphasis on ethics codes
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.
LICENSES: Drivers License with clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must pass criminal background checks. Must be available and willing to work nights weekends and holidays as required to meet business needs. Must not pose a threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
Required Experience:
IC
Full-Time