Field Application Engineer
Field Application Engineer
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Job Description
In our always on world we believe its essential to have a genuine connection with the work you do.
CommScope is a global leader in network infrastructure providing innovative solutions for telecom and enterprise applications. We help businesses stay connected and deliver critical services across industries and we are committed to building a better-connected world.
We are looking for candidate for a Field Application Engineer for the DACH role to be part of our dynamic team helping deliver top-quality technical Customer Care & Sales Support mainly for service provider key accounts across the Network technologies: FTTH FTTA FTTC (active street cabinets) railways. The candidate shall be in Hamburg Dsseldorf is preferred other locations in the north-west region are possible.
HOW YOULL HELP US CONNECT THE WORLD:
This role involves providing technical customer care and sales support primarily for key service provider accounts across a range of network technologies including FTTH FTTA FTTC (active street cabinets) and railway infrastructure. A strong emphasis is placed on building and maintaining customer relationships to support the specification of projects and solutions under the CommScope brand.
Key responsibilities include the development of new business concepts and the implementation of network architecture designs tailored to the specific needs of key accounts. The role also focuses on promoting and deploying CommScopes preferred product solutions encompassing a variety of related activities.
These activities include delivering technical sales presentations to both internal and external audiences leading customer training sessions and hands-on workshops and developing customized training materials. Participation in trade shows and product demonstrations is also a significant aspect along with supporting field trials and guiding customers through the installation of fibre optic and copper products.
Acting as a liaison between internal departments the role serves as the voice of the customer contributing to the development of new products and solutions assisting in the creation of specifications and providing feedback to support portfolio development. It also involves gathering market intelligence on pricing technology trends and competitors as well as offering field input on technology research and standardization.
Additional contributions include supporting marketing initiatives through article writing customer testimonials and organizing reference site visits. The role also plays a key part in regional quality management coordinating efforts between the quality department product line management and the customer to ensure high standards are upheld.
REQUIRED QUALIFICATIONS FOR CONSIDERATION:
Communications Electronic Engineer Electrician or Telecommunications Technician
Min. 5 years experience within the telecommunications industry.
Good commercial awareness
German is mandatory good English skills are necessary.
Possibility of 60-90 days of travelling within Europe
Willingness and understanding that in some instances long working hours on site may be required.
Experienced user of MS-Office (Outlook Word PowerPoint Excel Visio)
YOU WILL EXCITE US IF YOU HAVE:
European languages e.g. French is an advantage
Knowledge of Project Management is an advantage.
WHAT HAPPENS AFTER YOU APPLY: Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live work and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G the Internet of Things and gigabit speeds for everyone everywhere. With our unmatched expertise in copper fiber and wireless infrastructure our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright passionate and caring people who strive to create whats connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO) including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process please contact us to submit your request at You can also learn more about CommScopes accommodation process and EEO policy at
Employment Type
Full Time
Key Skills
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