Contract Support
Contract Support
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Job Description
Location:Remote working with travel as requested
Salary:Up to 32000 (Depending on Experience)
Working Hours: Monday to Friday 8:00am 5:00pm (40 hours per week)
Employment Type: Permanent Full-Time
About the Role
We are seeking an experienced and highly organised Contract Support professional to join Pareto FM supporting operations across multiple client contracts. The successful candidate will play a pivotal role in ensuring the smooth day-to-day administration and coordination of facilities services working closely with engineers sub-contractors Finance and the Contract Managers.
Key Responsibilities
- Monitor central helpdesk inboxes log jobs and allocate reactive tasks to engineers and contractors.
- Manage CAFM system for PPMs reactive works and compliance documentation.
- Track job progress update stakeholders and ensure timely job closure with all necessary paperwork to achieve SLAs.
- Coordinate planned and reactive maintenance works inspections and remedial actions.
- Raise purchase orders track supplier invoices and assist with financial reporting including P&L WIP and debt reports.
- Upload and assess RAMS and compliance documents; follow up on outstanding paperwork from contractors.
- Assist in generating quotes raising extra works and planning call-outs or deliveries.
- Maintain accurate people records including new starters and staff changes.
- Support HSEQ compliance with logbooks PPE training records and toolbox talks.
- Create monthly customer reports and participate in contract review meetings.
- Foster strong internal and external relationships ensuring effective communication at all levels.
Key Requirements
- Proven administrative experience ideally within Facilities Management.
- Helpdesk experience and familiarity with contractor coordination.
- Strong knowledge of Microsoft Office and CAFM systems.
- Excellent attention to detail and organizational skills.
- Professional phone/email manner and interpersonal communication abilities.
- Ability to multitask and meet deadlines in a fast-paced environment.
Employment Type
Full Time
