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1 Vacancy
Job Description
We are seeking a reliable and driven Client Account Representative to join our team in Los Angeles CA. This role is essential in maintaining strong client relationships and ensuring the satisfaction and retention of our business partners. The ideal candidate is client-focused detail-oriented and thrives in a fast-paced environment.
Responsibilities
Serve as the main point of contact for assigned client accounts.
Develop and maintain long-term relationships with clients by providing excellent support.
Understand client needs and ensure solutions are aligned with their business goals.
Coordinate with internal teams to manage client requests and resolve issues efficiently.
Monitor account performance and provide regular updates and reports to clients.
Identify opportunities to upsell or expand service offerings.
Ensure client satisfaction through prompt communication and follow-up.
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree is a plus.
1 year of experience in account management customer service or a related field.
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite and CRM systems.
Ability to prioritize and manage multiple tasks effectively.
Detail-oriented with strong problem-solving skills.
Professional demeanor and a client-first attitude.
Additional Information :
Benefits
Competitive annual salary: $55000 - $65000
Career growth opportunities and skill development
Supportive and collaborative team environment
Paid time off and holidays
Health dental and vision insurance
On-the-job training and mentorship
Remote Work :
No
Employment Type :
Full-time
Full-time