Summary:
The Product Specialist helps customers understand and use the technology and features of their vehicles ensuring a positive and informed ownership experience.
Duties & Responsibilities:
- Provide a pressure-free experience that helps customers learn about Jaguar Land Rover features and technology.
- Assess customer knowledge and priorities to tailor the experience.
- Demonstrate and explain vehicle features technology and benefits clearly.
- Troubleshoot technology features as needed.
- Maintain thorough product knowledge of Jaguar and Land Rover vehicles and stay up to date on competitor features.
- Follow up with customers after delivery to answer questions or provide additional training.
- Direct customers to useful resources and guides.
- Visit the lounge to engage customers and share product information.
- Support and train sales and service staff on key technologies.
- Conduct new owner clinics as needed.
Qualifications :
- Previous automotive dealership experience required.
- Familiar with automotive technology and features.
- Able to clearly explain and demonstrate vehicle technologies to customers.
- All applicants must be authorized to work in the USA.
- All applicants must perform duties and responsibilities in a safe manner.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid drivers license.
Preferred Qualifications:
Additional Information :
Compensation (Hourly /Commission):
- Performance-based earnings range: $4000 - $6000 per month
- Actual earnings depend on performance. High-performing professionals who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule:
- FULL TIME
- Weekend availability required
- Sundays Always Off
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time