Senior Client Consulting Manager
Senior Client Consulting Manager
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Job Description
Team Summary
Visa Consulting & Analytics (VCA) is Visas consulting division serving Visas clients (including card issuers acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting payments data analytics marketing operational and macroeconomics VCA drives high impact projects with tangible financial results.
Why this is important to Visa
VCA as Visa Value Added Services (VAS) is one of the key pillars for Visa future growth. This role provides a phenomenal opportunity to build an exciting and rewarding career in a high growth and fast changing industry. In this role you will have opportunities to learn from Visa global payment experts and Visa leading data solutions harnessed from global transaction to help clients of issuers acquirers merchants fintechs and others which span the entire customer journey.
What a Senior Manager VCA does at Visa:
What a Senior Client Consulting Manager VCA does at Visa:
As a Senior Client Consulting Manager in VCA you will lead client engagements shape consulting solutions and drive execution across a range of strategic topics such as payment strategy customer experience marketing and risk management. Youll work closely with cross-functional teams including business development product marketing and merchant services to scale Visas impact in the market.
Key Responsibilities include:
Lead and deliver consulting engagements across CMS Core Consulting Digital MSA and Risk practices.
Develop analytical frameworks and data-led strategies to address client challenges.
Cultivate and manage a pipeline of analytic work and strategic planning discussions.
Collaborate with internal stakeholders across marketing product risk and innovation teams.
Produce insights and recommendations to improve client performance and profitability.
Support digital transformation initiatives and enhance digital channel performance.
Projects you will be a part of:
Manage and execute customer engagement programs to drive acquisition activation usage balance build and retention.
Campaign strategy design and execution along the customer lifecycle management.
Drive improvements in client digital enablement capabilities to enhance consumers digital experience.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
Language skills strong English and Mandarin Chinese written and verbal
skills.
10 - 12 years of relevant experience in the financial services industry payments
consulting or a similar field.
Bachelors degree in quantitative fields such as business administration
economics finance computer science engineering. A masters degree in
related fields is a plus.
Excellent communication storytelling and presentation skills.
Experience managing complex projects in matrixed organizations.
Experience in the product marketing lifecycle from customer profile analysis to
initiative development campaign planning execution and post-campaign
measurement.
Implementation experience of a product or program within financial services.
Experience with a card issuer or acquirer is a plus.
Preferred Qualifications
Proven experience in delivering growth for financial services products.
Strong knowledge of the financial services ecosystem in Taiwan.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
