FRONT OFFICE SUPERVISOR
FRONT OFFICE SUPERVISOR
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1 Vacancy
Job Description
FRONT OFFICE SUPERVISOR (m/f)
A fresh start for those who know what great front office service looks like.
Were looking for a Front Office Supervisor who is ready to lead share knowledge and grow to the next level. Whether youre an experienced receptionist ready for a new challenge or you already work in a similar role and want to be part of an international hotel concept this could be your once-in-a-lifetime opportunity.
What will be your role
First impressions are key your approach and overview will ensure that every guest leaves feeling exceptionally well cared for.
Administration and system work
You will work with the hotel system manage reservations payments and room assignments (including VIP guests and groups).
Cross-departmental cooperation
You will ensure the smooth transfer of information between shifts and departments housekeeping maintenance and F&B.
Building a culture of quality and loyalty
You will help set service standards resolve even the most challenging situations and motivate the team to actively participate in the ALL loyalty program.
Team support and coordination
You will be a mentor support and coordinator for your colleagues helping them manage operations and unexpected situations.
Training and development of colleagues
You will ensure high-quality onboarding of newcomers and help more experienced colleagues to grow further.
Cooperation on the opening of the hotel
You will participate in setting up processes systems and standards even before the opening we are creating something exceptional from scratch.
Ensuring top-notch service for guests
First impressions are key your approach and overview will ensure that every guest leaves feeling exceptionally well cared for.
Administration and system work
You will work with the hotel system manage reservations payments and room assignments (including VIP guests and groups).
Cross-departmental cooperation
You will ensure the smooth transfer of information between shifts and departments housekeeping maintenance and F&B.
Building a culture of quality and loyalty
You will help set service standards resolve more challenging situations and motivate the team to actively participate in the ALL loyalty program.
Qualifications :
Who are we looking for
You might be the ideal candidate if you:
- Have experience as a receptionist or front office supervisor.
- Are able to think ahead handle responsibility and make sound decisions.
- Are looking for growth and ready to take the next career step.
- Enjoy working with people and solving everyday challenges.
- Speak Czech and German (English and other languages are a bonus!).
- Want to be part of a team thats building something completely new.
Additional Information :
WHY JOIN US
- Swisstel stands for quality style and genuine hospitality.
- Marianske Lazne offers a unique atmosphere you wont find anywhere else.
- Youll be part of a new team where you can truly make your mark.
- Well support your growth creativity and ideas.
WHAT DO WE OFFER
- Full-time employment with fair compensation.
- A stable position in an international hotel chain with strong support.
- Opportunities for professional growth and further education.
- Swisstel employee benefits.
- A workplace where people are valued and every detail matters.
And thats not all wed love to tell you more about our benefits in person!
Ready to take your next career step
Were opening the doors to the world of premium hospitality become part of our Swisstel Marianske Lazne team.
Join us!
Help us create exceptional experiences for our guests. Send us your CV today.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
