(USA) Senior Manager, Insights Consulting- Customer and Competitive Intelligence

Position Summary...

What youll do...

Walmart is focused on shaping strategies to exceed our customers expectations and become the first choice for everything our they need however they want to shop. As the Senior Manager of Customer ; Competitive Intelligence at Walmart you will play a pivotal role in understanding the Walmart customer. This position requires the ability to distill and deliver insights that help drive both strategy and execution. Core responsibilities of the role include conducting both qualitative and quantitative research and analyzing ; synthesizing data into valuable brand ; customer insights that inform our marketing and customer engagement efforts.

Youll make an impact by:
Managing multiple cross-functional research and analytics projects that support our Customer Insights and Strategy team
Exhibiting strong research acumen across the various methodologies understanding how insights can most effectively inform strategies and optimizations.
Leading campaign measurement studies across the creative lifecycle including tracking and analyzing ad performance of Linear TV Broadband/Streaming Online Video and Social.
Synthesizing research and analytical findings to present clear actionable recommendations to inform campaign strategies and investments.
Identifying best practices and principles that can be leveraged for future campaign and creative development.
Translating complex models methodologies and analytics into simple and actionable output.
Leveraging your thought leadership skills to identify plan and prioritize primary research for potential optimizations.
Effectively managing external research vendors ensuring that deliverables are aligned with timelines and learning objectives.
Clearly and confidently presenting findings to senior leadership demonstrating strong storytelling skills to convey complex information effectively and possessing the emotional intelligence to navigate sensitive findings with empathy.
Contributing to a high-performance culture delivering multiple projects and priorities in a fast-paced environment.
Providing guidance on optimal data sources and efficient methods to gather complex and appropriate data sets for analysis.
Collaborating with stakeholders leadership cross-functional teams and external business partners/ vendors to develop consultative solutions for medium to large projects.
Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans and initiatives; and soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness.
Minimum Qualifications...
BA/BS in Business Administration Marketing Research or related field required (Graduate degree preferred)
7 years of work experience in Marketing Research or Consumer Insights
Strong knowledge of qualitative quantitative syndicated and first party search tools
Experience with qualitative and quantitative research methods research design and defining and evaluating business KPIs
Excellent analytic problem and critical-thinking skills
Deep knowledge of the retail industry marketplace dynamics and trends influencing change
Outstanding written communication and story-telling skills
Ability to deliver and thrive under tight deadlines
Adaptable and can work confidently amidst ambiguity uncertainty and/or when direction has changed
Excellent project management skills in a face-paced environment with proven ability to lead multiple projects and priorities
You will sweep us off our feet if
You have expertise in measuring and evaluating ad campaigns and marketing KPIs from Linear TV Broadband/Streaming and Online Video
You have an insatiable desire to understand the evolving Walmart customer
You have a positive attitude demonstrate empathy and are committed to continuous learning in a collaborative environment
You have a demonstrated ability in leading and influencing cross-functional teams and projects and in gaining buy-in from stakeholders and senior leaders
You have an analytical ability to synthesize information as well as expertise in defining research goals and KPIs triangulating findings creating data-driven insights and gaining confidence and trust of stakeholders
You have impeccable communications experience breaking down complex analytical insights and key findings and delivering to senior leadership in a clear and concise manner
Live our Values
Culture Champion Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmarts commitment to communities social justice corporate social responsibility and sustainability; maintains and promotes the highest standards of integrity ethics and compliance.
Servant Leadership Acts as an altruistic servant leader and is consistently humble self-aware honest and transparent.
Curiosity ; Courage Demonstrates curiosity and a growth mindset; fosters an environment that supports learning innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation ; Change Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking Adopts a holistic perspective that considers data analytics customer insights and different parts of the business when making plans and shaping the teams strategy.
Culture of belonging Identifies attracts and retains high-performing team members; builds a high-performing team; fosters a culture of belonging. That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people. Belonging - Identifies attracts and retains talent; builds a high-performing team; embraces a culture of belonging. Why we are a world leader in a culture of belonging sustainability and community involvement. That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people. We value talent innovation curiosity collaboration culture insights and results and we are committed to helping people all people live better. Impact in a collaborative work environment that values innovation That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people. That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people. That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and fosters a culture of belonging. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and fosters a culture of belonging. Associates / Belonging - Identifies attracts and retains talent; builds a high-performing team; embraces a culture of belonging.
Collaboration ; Influence Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate influence and inspire commitment and action.
Talent Management Creates a discipline and focus around developing talent promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer and company and regularly recognizes others contributions and accomplishments.
About Walmart Marketing
Named Ad Ages Marketer of the Year in 2022 youll join an internationally recognized team of thinkers creators and problem solvers passionate about helping people save money and live better.
Walmart Marketing is a dynamic multidimensional organization dedicated to redefining how the world shops through impactful creative and fast-paced innovation - all grounded in customer insights and brand strategy. We live out our company values each day while striving to exceed customer expectations and drive growth for the company.
We orchestrate marketing campaigns and experiences that reach millions of daily shoppers. Our work spans the digital and physical spaces and combines the work of numerous internal teams and external advertising and media agencies. Our teams work together to show our customers how they can save money and live better. If you are motivated by complex challenges and want to build the future of commerce and consumer services a Marketing role at Walmart could be what youve been looking for.
Benefits ; Perks:
Beyond competitive pay you can receive incentive awards for your performance. Other great perks include 401(k) match stock purchase plan paid maternity and parental leave PTO multiple health plans and much more.
Equal Opportunity Employer
Walmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates customers and the communities we serve live better when we really know them. That means understanding respecting and valuing unique styles experiences identities ideas and opinions while being welcoming of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes we are the Fortune #1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and youll discover why we are a world leader in belonging sustainability and community involvement. From day one youll be empowered and equipped to do the best work of your

At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.

You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.

For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility see .

The annual salary range for this position is $90000.00-$180000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Bachelors degree in Business Administration or related field and 4 years experience in marketing research data analytics consulting or related field OR 6 years experience in marketing research data analytics consulting or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Customer Analytics in Retail Operations Leading a cross-functional team Supervisory

Masters: Business Administration

Primary Location...

702 Sw 8Th St Bentonville AR 72716 United States of America