Senior Project Officer
Senior Project Officer
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Job Description
Queensland Fire Department
Status:
TemporaryFlexible Full-time
Tenure Period:
Possibility of Extension:
Classification:
AO6
Salary:
$4437.00-$4738.00perfortnight
Division:
Strategy and Corporate Services
Region/Directorate:
PPL & CULTURE
Work Unit:
Relations & Standards
Location:
Kedron 4031
Closing Date:
Midnight 27th June 2025
Reference No:
QLDQFD2088825
Current Queensland Fire Department employees and volunteers must apply via their internal careers site
About us
The Queensland Fire Department (QFD) provides fire prevention preparedness and response services to fire in the built and landscape environments as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response including road crash rescue bushfire hazardous material technical and vertical rescue severe weather incidents remote and swiftwater rescue and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR) Rural Fire Service Queensland (RFSQ) as well as the broader department which work together to pre-empt prevent mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is committed to reframing the departments relationship with Aboriginal and Torres Strait Islander peoples communities and organisations through activities identified in the QFD Reframing the Relationship Plan contributing to Closing the Gap outcomes and building our cultural capability.
Purpose of the role
The Relations and Standards branch strives to ensure QFDs workforce upholds the highest levels of professional and ethical standards as is expected of the Queensland Government and the community. It achieves this through several mechanisms including managing workplace complaints conducting high-level and complex disciplinary investigations and proactively identifying and providing advice on conduct related matters. A program of work has been established to facilitate and oversee the implementation of the Complaints Management System (CMS) Review recommendations by December 2026. This program seeks to improve the departments approach to complaints handling and providing support to complainants subject officers and those involved throughout the complaints management process.
Reporting to the Director you will demonstrate high-level project coordination skills to support the delivery of the program of work to improve the departments approach to complaints handling. You will provide high-level administrative and secretariat support and contribute to the development of strategies and tools to coordinate project plans activities and progress reporting. You will work closely with the project team and key stakeholders to plan design and develop frameworks policies and procedures aimed at enhancing QFD complaints management that meets departmental and legislative requirements.
Key requirements
Highly desirable requirements
- Knowledge and experience in project management methodologies.
- Knowledge of organisational change management principles.
- Knowledge or experience in human resources employee relations or complaints management or qualifications in these fields will be favourably regarded.
Your key accountabilities
Your part in the ongoing success of our department in supporting frontline services will see you responsible for a variety of work including but not limited to:
- Assist in the implementation of CMS review recommendations through the design and implementation of innovative approaches departmental policy procedures and supporting documentation to support organisational design and business improvement activities.
- Analyse and evaluate change management activities to ensure alignment with organisational requirements in accordance with best practice project methodologies and government frameworks.
- Provide high-level timely and independent advice to program leadership and key stakeholder groups regarding progress of projects to support organisational development and transformational activities.
- Conduct research and analysis to prepare and develop relevant project documentation plans and process and ensure program objectives and deliverables are achieved.
- Prepare internal communications and written project status updates and reports on outcomes in accordance with departmental requirements.
- Provide administrative and secretariat including review and collating meeting papers recording of meeting and circulation of minutes and follow up on actions and outcomes to support the program.
- Develop and maintain effective stakeholder relationships and networks to support project activities and promote positive outcomes to ensure project objectives are achieved.
- Represent the department on relevant committees and facilitate working groups to ensure key project deliverable and timeframes are achieved.
Capabilities
To determine your suitability for the role you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the key accountabilities for this role:
Leadership Competency Stream Individual Contributor(leading self)
Vision
- Stimulates ideas and innovation
- Makes insightful decisions
Results
- Builds enduring relationships
- Drives accountability and outcomes
Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance
Once you join us we will want you to exemplify the QFD shared values:
- Respect
- Integrity
- Courage
- Loyalty
- Trust
To find out more about the behaviours and competencies required for this role visit Leadership competencies for Queensland For government Queensland Government
Want more information
Please contact Raelene Speers Directoron phone 0or email.
You can also visit our website to find out more information about joining our team.
How to apply
Required Experience:
Senior IC
Employment Type
Full-Time
