Danish Travel Advisor Barcelona, Spain
Danish Travel Advisor Barcelona, Spain
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Job Description
Location: Barcelona Spain
Salary: €22.249 gross/year
Schedule: Full-time (39 hours/week) rotational shifts between 09:00–20:00 (Monday to Sunday 2 days off per week)
Holidays: 27 working days per year
Overview of the company:
Our client is a global leader in digital business services known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated supported and proud of their work. In their vibrant Barcelona office they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.
Role
As a Danish Travel Advisor you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:
- Understanding and identifying customer needs
- Mediating between international travelers and accommodation providers
- Clarifying inquiries regarding services payments or technical issues
- Providing accurate information and following set procedures via email and phone
- Ensuring a consistently high level of customer satisfaction
- Working with various systems (CRM Office 365 internal platforms)
Requirements
To be successful in this role you need:
- Fluency in Danish and advanced English
- Prior experience in customer service (B2B or B2C) or contact center environments is valued
- Excellent communication and listening skills (both written and spoken)
- PC literacy and ability to work with tools such as Office 365 and CRM platforms
- Strong problem-solving attitude and attention to detail
- Open-mindedness toward changing business priorities and processes
- Affinity with online travel/accommodation platforms
- Availability to work from the office and from home (within 100 km of the office)
Benefits
- Full salary: €22.249 gross/year
- Temporary contract with the opportunity for a long-term permanent role
- 3 weeks of paid initial training and continuous personal coaching
- Feel Good Program: Enjoy activities like Spanish lessons running clubs beach volleyball and more
- Private health insurance offered with permanent contracts
- Flexible perks after the probation period (e.g. childcare transport aid)
- Work in a multicultural and international environment
- Modern office located - easily accessible via public transport
- Be part of a fast-growing industry with career growth opportunities
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at
Employment Type
Full Time
