Medical Admin Support Specialist - Hybrid Remote Role
Medical Admin Support Specialist - Hybrid Remote Role
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Job Description
TRAs corporate office is hiring for a full-time member of our Physician Admin Support team. In this role you will provide direct internal support for Physicians and Radiologist throughout our TRA and Diagnostic Imaging Northwest locations. Top candidates will have a proven ability to move quickly from task to task while maintaining a high standard of customer service. Individuals that thrive in a flexible and dynamic environment will be successful on this team!
Please see additional details below as well as link to submit your application directly. We look forward to connecting with you!
Location: TRA Administrative Office Downtown Tacoma
Schedule:(Hybrid Remote / in office work available after training period)
- Sunday: 6:30AM - 3PM
- Monday: 6:30AM - 3PM
- Tuesday: 7:30AM - 4PM
- Wednesday: 7:30AM - 4PM
- Thursday: 7:30AM - 4PM
Pay and Benefits:
New employees to this role can expect to be offered $20.23 - $24.07 per hour based on relevant experience skills and abilities.
Benefits Highlights:
- Generous PTO: Up to 17 days/year for new employees 9 holidays rollover
- 401(k): 3% automatic employer contribution 3% match
- Annual pay increases
- Free downtown parking
- Full benefits: Medical dental vision life disability mental wellness
- For more detailed benefits synopsis visit TRA Medical Imaging
TRA Medical Imaging is a premier physician-owned and physician-led radiology practice with a 100 year history of serving the communities of the South Puget Sound region. Centered in Tacoma WA TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent stable and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement:Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRAs commitment to patients employees and our community Visit and explore your future with us today!
JobSummary:
The Physician Administrative Support (PAS) team member supports a fast-paced healthcare organization with high call volumes and complex administrative tasks. The radiologists rely heavily on the PAS team to coordinate time-sensitive tasks facilitate communication between providers and communicate critical results to referring physicians and healthcare providers in an accurate and timely manner.
This position also provides some additional administrative support to other departments within the organization. It demands a high level of professionalism and the ability to work efficiently under tight deadlines. This position reports to the supervisor of the department under the direction of the Administrative Services Manager.
Essential Job Functions:
Manage multiple phone lines and direct calls using a centralized phone system:
- Ensuring calls are routed to the appropriate radiologist
- Relaying pertinent patient and/or examination information and instructions between radiologists technologists and other health care providers
- Utilizing / accessing multiple EMR systems
Process time-sensitive tasks:
- Relay critical results; initiate emergency back-up support protocol for radiologists; escalate STAT reads; etc.
- Problem-solve technical issues related to image acquisition for interpretation: troubleshooting and working closely with IT as needed
- Provide overall office support to include but not limited to: assisting with administrative tasks emails perform research activities faxing mail distribution type and disseminate letters compose and maintain routine documents when necessary coordinate special projects in support of other departments
- Maintain confidentiality at all times as required by facility policy and HIPAA privacy and security guidelines
Qualifications:
Education/Work Experience
High School Diploma or GED required.
Associates degree preferred or equivalent two years administrative and/or receptionist experience.
Medical terminology background preferred.
Job Knowledge/Skills
- High degree of flexibility with ability to adapt quickly to change.
- Strong organization and follow-through skills with ability to find/utilize resources appropriately.
- Must possess strong computer skills and comfortable using multiple applications.
- Must work well with others as well as work independently with minimal supervision.
- Ability to problem solve and engage in critical thinking.
- Excellent oral and written communication skills.
- Ability to interact effectively with physicians clinical staff management and vendors.
- Effectively communicate medical findings.
- Familiarity with medical terminology.
- Basic knowledge of MS Office.
- Ability to use multiple software programs
- Ability to manage multiple tasks and carry out instructions effectively.
Physical Requirements
Work is classified as sedentary in physical requirements. Requires the ability to lift/carry 1-5 pounds frequently occasionally 10 pounds maximum.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
