Intake Support/Enrollment Specialist
Intake Support/Enrollment Specialist
Posted on :
23-06-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Intake Support/Enrollment Specialist
Reports To: Program Manager
Status: Full Time
FLSA Status: Non-Exempt
Job Summary
Primary Duties and Responsibilities
- Provide initial contact to Individuals seeking Behavioral Health and Primary Care Services
- Support the Integrated Care Intake Department
- Enrollment Individuals seeking services in Integrated Care Services
- Assist patients in completion of intake and annual program documentation.
- Complete coordination of care activities and documentation with patient primary care providers psychiatric care providers and clinicians.
- Interact and communicate directly with consumers either by telephone electronically or face to face to remind them of upcoming appointments and assist with scheduling missed appointments.
- Complete data entry accurately in multiple electronic health records
- Upload documents obtained by program staff
- Complete all mandatory trainings as required by contract and Judson Center
- Attends all scheduled meetings including individual and program meetings
- Perform other duties as assigned
Job Qualifications
- Strong communication skills
- Ability to work well with a medical office team in a fast paced setting
- Understanding of behavioral health and substance use disorders helpful
- Data entry skills with a high degree of accuracy efficiency and timeliness
- Strong PC Software and Web skills: MS Word Adobe Excel Outlook and web based tools.
- Strong ability to use the English language properly in written and oral communication.
- Ability to comply with all applicable licensing rules accreditation standards code of ethics insurance reimbursement rules and Judson Centers policies and procedures.
- Medical office experience preferred.
Education Certificates Licenses Registrations
- To perform this job successfully an individual should have a high school diploma or GED and 2 years of previous experience in the health care industry and doing data entry. Experience with behavioral health and substance use programs are preferred.
- Strong communication skills both written and verbal;
- Valid Michigan Drivers License appropriate insurance and use of own vehicle.
Working Conditions
- Job responsibilities will be performed within an office environment.
- To perform this job successfully an individual must have the ability to work in a sitting position at a computer for up to 8 hours per day. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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