Customer Sales Support
Customer Sales Support
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Job Description
PLEASE READ THE FULL JD BEFORE APPLYING. INCOMPLETE APPLICATIONS WILL AUTOMATICALLY BE DISQUALIFIED.
About the Opportunity
Our client is a dynamic and growing business in the construction materials and chemicals industry with a strong footprint in West Africa. As part of their continued investment in operational excellence they seek a proactive and well-organised Customer Sales Support professional to join their Sales and Marketing team in Lagos Nigeria.
This is an ideal opportunity for someone with a background in customer service sales support or administrative coordination particularly within retail or manufacturing environments. The role is open to locally based candidates only.
Application Process & Qualifying Questions
To apply please submit your CV and answers to the following qualifying questions. Incomplete applications will not be reviewed:
1. What experience do you have in customer support or sales operations
2. Are you proficient in Microsoft Excel and familiar with basic accounting or reporting processes
3. Have you worked in a team supporting sales marketing events or customer order processing
4. Which MIS CRM or order-processing tools have you used in your previous roles
5. What is your salary expectation and notice period
Key Responsibilities
- Support the retail sales team in daily operational tasks such as sampling order preparation and liaising with walk-in customers.
- Post orders based on direction from the Sales Team or Retail Sales Manager.
- Assist in drafting and revising company forms sales documents brochures and promotional materials.
- Provide administrative support for marketing activities such as exhibitions and seminars.
- Maintain and update the monthly Management Information System (MIS) reports.
- Ensure compliance with company policies ISO documentation standards and internal procedures.
- Carry out any additional tasks or related assignments as management requests.
Ideal Candidate Profile
- A university degree with a solid academic background is preferred.
- Strong verbal and written communication skills.
- Proficient in Microsoft Excel; knowledge of basic accounting principles is a plus.
- Detail-oriented well-organised and able to multitask across teams and functions.
- Prior experience in a similar role is preferred but not required.
- Willingness to learn and contribute to a fast-paced business environment.
On Offer
- Competitive salary based on experience.
- Long-term growth opportunity within a regional leader.
- Exposure to a multicultural and collaborative working environment.
- Supportive team culture focused on learning and performance.
Employment Type
Full Time
