Blue Recruitment Personnel is seeking an experienced AOG (Aircraft on Ground) Export Agent to join our prestigious client a leading logistics company based in the Heathrow area specializing in time-critical aerospace and freight forwarding solutions.
Position Overview:
- We are looking for a dedicated professional to handle Aircraft on Ground (AOG) and time-sensitive export shipments in a fast-paced high-pressure environment.
- This role is perfect for someone who thrives under pressure and has a passion for delivering exceptional customer service in critical situations.
Key Responsibilities:
- Handle AOG (Aircraft on Ground) and time-sensitive export shipments from start to finish
- Process air export documentation including HAWBs MAWBs and customs formalities
- Coordinate with airlines ground handlers and transport providers
- Complete customs entries and export documentation in accordance with IATA regulations
- Provide quotations and pre-alerts to customers
- Manage post-flight procedures and security requirements
- Handle urgent customer queries and maintain excellent customer relationships
- Coordinate cross-trade movements and routing of shipments
- Ensure compliance with all aviation security and customs regulations
Essential Requirements:
- Minimum 2-3 years experience in AOG operations within a freight forwarding environment
- Strong knowledge of air export procedures and IATA regulations
- Experience with customs documentation and export licensing
- Excellent customer service and communication skills
- Ability to work independently under pressure and tight deadlines
- Computer literate with experience in freight management systems (Boxtop / Cargo Wise preferred)
- Valid UK driving license (due to location)
- Security Cargo Operator certification (or willingness to obtain)
Desirable Qualifications:
- Import experience (training provided if needed)
- Aerospace industry experience
- Forklift license
- Knowledge of e-Customs/CDS systems
Shift Pattern & Compensation:
- Shift: 4 on 4 off rotation (12-hour shifts)
- Hours: 19:00 - 07:00 (Night shift)
- Salary: Up to 40000 per annum (depending on experience)
Additional Benefits:
- 23 days annual leave plus bank holidays
- Company pension scheme
- Christmas bonus
- Shift allowance included in salary package
Location:
- Heathrow area (excellent transport links and parking available)
Ready to take on this exciting challenge
Apply now with your CV and cover letter.
Contact Blue Recruitment Personnel today to discuss this opportunity further.
We are committed to equal opportunities and welcomes applications from all qualified candidates.