Veterinary Department Manager - Emergency/Critical Care
Veterinary Department Manager - Emergency/Critical Care
Posted on :
23-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 72000 - 80000
Vacancy
1 Vacancy
Posted on :
23-06-2025
Job Description
Description
Position at ACCESS South Bay
ACCESS South Bay is seeking a Department Manager of Emergency Nursing and Critical Care to join our growing team!
Job Summary:
Reporting directly to the Director of Clinical Operations the Department Manager is responsible for developing and maintaining a team of engaged and empowered team members to provide exceptional service to our patients clients and referral veterinarians. In this role the Department Manager works with the Director of Clinical Operations Hospital Director of Operations and Medical Director to promote a culture of collaboration foster career development and cultivate inclusivity. Through delivering optimal employee and medical experiences the Department Manager contributes to healthy growth.
Responsibilities:
Leading with Your Head
Understanding business solving problems and making decisions through inclusive contributions of others
Ensure their departments healthcare team has the resources and tools needed to deliver a high quality of care.
Coach team members on fundamentals of process improvement ensuring the department is
operating in an efficient and sustainable manner
Provide primary point of contact through which all questions comments concerns and issues for their department can be handled while on and off premises.
Develop monitor and adjust schedules according to workflow to maximize efficiency
Make recommendations in collaboration with the service/department representative for the
purchase of needed supplies and equipment
Manage and influence department financial decisions and health
Ensure standards of medical excellence are upheld within the department and team including
OSHA VMB and DEA requirements.
Perform initial screening of client concerns and collaborate with the Director of Service and
Hospitality to resolve
Split time between clinical and administrative duties with a minimum of 50% of the time spent on administrative tasks (this varies depending on the hospital/department size number of direct
reports and staffing needs)
Leading with Your Heart
Interpersonal aspect of leading with Emotional Intelligence (EQ) effective use of influence working together constructively and creatively
Responsible for maintaining a team that adheres to the principles of Quality Integrity Compassion and Service.
Provide ongoing and continuous performance feedback instruction and follow up to team members as part of a healthy employee experience
Negotiate and mediate conflict in partnership with the Director of Clinical Operations and People Operations Business Partner
Leading With Your Hands
The art of bringing people together to leverage their skills talents and knowledge to achieve a common purpose with greater results
Collaborate with other departments
Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative service-oriented culture
Provide a comprehensive clinical onboarding training schedule for all team members and oversee development and implementation of training.
Provide written performance feedback and a development plan annually for each member of their team
Planning scheduling and leading monthly department meetings
Attract and retain exceptional team members by providing an enriching employee experience that provides meaningful work career growth and ongoing professional development
Key Qualifications:
The ideal candidate has a minimum of three years of experience in a management or leadership
role. Experience in specialty veterinary medicine is required.
Registered Veterinary Technician licensure preferred
Excellent interpersonal customer service and communication skills
Excellent organizational skills and the ability to multi-task
Capability to work well in a fast-paced environment
Ability to prioritize duties and responsibilities to meet deadlines
Highly professional and able to work with people on all levels of the organization
Must have standard knowledge of and ability to use Microsoft Office programs including Word
Excel PowerPoint and Outlook
Must be able to work a minimum of 40 hours in the hospital unless otherwise approved by the
Hospital Director of Operations.
Must be flexible to meet the needs of the department which includes a mix of after- hour and weekend coverage. This is a 5 day/week salary exempt position.
Essential Functions:
Ability to work a varying scheduling including evenings weekends overnights and holidays to meet hospital and team needs
Ability to maintain a professional demeanor in a high stress environment
High multitasking capabilities
Ability to meet deadlines and prioritize tasks based on demand
Ability to build and maintain strong relationships with both internal stakeholders (e.g. other
departments) and external clients.
Accessibility to team members at all times of day 7 days per week
Ensure that all shifts comply with labor laws including regulations on working hours breaks overtime and rest periods
Ensure that all shifts comply with safety protocols
Ability to stand for extended periods of time
Ability to resolve conflicts and make decisions under pressure
Strong organizational and time-management skills
Must be able to work in environments where machines or equipment emit radiation following all safety protocols and regulations to minimize exposure.
Must be comfortable working in environments where anesthetic gases are used or present while adhering to all safety procedures and guidelines to minimize exposure.
Follow established protocols for the safe handling ventilation and monitoring of anesthetic gases ensuring a safe environment for all personnel.
Must be comfortable working with and handling biological substances including samples cultures or specimens in accordance with safety protocols and industry regulations.
Compensation - $72000-$80000/yearly depending upon experience
Benefits:
Weprovidebenefits spread comprehensively across your mental physical emotional and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
- Paidtime offincluding 8-weeks of full-pay parental leave bereavement to grieve both humans and pets andtime offfor new petadoptions
- Top quality medical dental and vision insuranceplushealth savings account and flexible spending account
- Petperksincluding free exams discounts on products and services and more at all Thrive Pet Healthcarelocations
- Generously subsidizedbackup and ongoing care supportfor children adults and pets
- Mental health benefitsincluding coaching and therapysessions
- 401k with employer contributionand no waiting period
- Tenure-based incentive program and performance bonuses
- Continuing education anddevelopment supportthroughour libraryoffree CE coursesand paid time off tocomplete
- Scholarship opportunitiesandstudent loan supportprogram
and so much more!
If you are excited about the prospect of managing our Emergency Nursing Critical Care team we want to hear from you! Apply today to speak with a member of our leadership team.
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity ofall ofour team members pet parents and pets. We strive to create a diverseequitable and inclusive culture where all team members belong and feel empowered.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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