Operations Trainer

Job Description

OES Equipment part of the DPR Family of Companies is a fast-paced supply and rental equipment company in the construction industry. We are seeking an energetic and engaging Operations Trainer to train employees in company best practices. They will be responsible for preparing training materials and implementing training programs to teach and guide employees in properly utilizing various computer programs and applications used in the companys daily operations as well as best practices for business workflows. This is a critical role in supporting the development and delivery of effective training programs that enhance employee skills and performance. Responsibilities will include but may not be limited to the following:

Duties and Responsibilities

• Planning and facilitation of system application training internal processes and soft skills for users and teams.

• Assist the organization in achieving strategic goals and objectives through the delivery of supplementary training and content aligned to business needs.

• Provide in-person training in one-on-one small and large group environments.

• Assessing individual/group training needs.

• Educate users on business best practices provide support documentation and resources to users etc.

• Working across various departments to ensure that individual employee needs are being met.

• Addressing any deficiencies with the training program and resolving them with the appropriate department(s).

• Attend monthly meetings with Operations training team.

• Participate in meetings with other focus groups when needed.

• Track attendance and communicate training schedule in partnership with internal resources to maintain accurate record keeping.

Required Skills and Abilities

• Multi-Tasking/Prioritization Ability to pivot from task to task and prioritize the greatest need of the company and individuals.

• Strong Communication Listens and communicates openly honestly and respectfully with different audiences promoting dialogue and building consensus as well as being able to explain and translate complex subjects and processes in a clear and digestible manner.

• Collaboration fosters collaboration between cross functional teams and branches and possesses an aptitude for coaching others.

• Planning and organizing makes and executes plans to reach goals supporting organizational success.

• Individualization - can effectively identify skill gaps and assess training requirements and tailor instructional approach to meet the needs of the individual.

• Partnership create authentic relationships with people through building psychological safety trust and empathy.

• Attention to Detail works in a conscientious consistent and thorough manner. Knows the right level of detail to request/provide.

• Continuous Learning/Improvement identifies and addresses learning and developmental needs to enhance own performance and the performance of others in addition to participating in ongoing enhancement efforts for systems and processes.

• Emotional Intelligence Understands the emotions of self and others managing own emotions and influencing others.

• Andragogy - Understands the principles and practices for effective instructional methodologies techniques and tools to facilitate adult learning.

• Assessment - Can gauge learner retention and effectiveness of content delivered understanding progress and measure impact.

Education and Experience

• Minimum of 2 years of experience (operations learning & development or education).

• Intermediate experience with Microsoft Office Suite.

• Experience in classroom instruction facilitation of technical training content creation Field Training and coaching or similarly related role.

• Experience with software systems Rentalman and Coupa a plus.

• Knowledge of general construction construction supplies or equipment a plus.

Physical Requirements

• Travel is expected.

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 50 pounds at times.

DPR Construction is a forward-thinking self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology life sciences healthcare higher education and commercial markets. Founded in 1990 DPR is a great story of entrepreneurial success as a private employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR youll have the chance to try new things explore unique paths and shape your future. Here we build opportunity togetherby harnessing our talents enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report Forbes Fast Company and Newsweek.

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