Technical Program Manager - Hawaii
Technical Program Manager - Hawaii
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 149000 - 223000
1 Vacancy
Job Description
Technical Program Manager Public Sector
Location: Honolulu Hawaii
Scales Public Sector customer base is growing rapidly and you will ensure that these customers become passionate lifelong Scale partners. As a member of our Public Sector Delivery team you are a catalyst willing to go deep get technical and drive change. You are the ultimate hands-on leader triaging customer issues and support using data and analytics to align internal resources around Scales hardest problems and driving the creation of tools that add direct value to Scales Public Sector customers. All of this serves an ultimate goal of delivering outsize value in supporting our Public Sector customers AI/ML objectives.
Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are biased towards finding not just one-off solutions but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of driving technical projects to completion and stewarding lasting organizational change. And you are naturally empathetic have high EQ and excel at building long-term relationships through diligent problem solving domain competence and thoughtful strategic discussions.
You will:
- Drive innovation and transformation by diving deep into technical and operational challenges solving undefined problems and delivering impactful solutions for Public Sector customers
- Learn technical concepts and tools to necessary depth leveraging that expertise to create solutions from scratch or drastically improve existing solutions
- Use data analytics and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
- Transition AI/ML technologies and processes into working federal products / solutions even when requirements are undefined or ambiguous
- Partner with engineering operations and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
- Lead a cross-functional team to exceed the customers AI/ML objectives
- Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
- Strategically identify ways we can make customer success repeatable and solve issues for future customers
- Address engineering problems alongside the product development teams
We have a diverse team with a variety of skill sets many have:
- 10 years of professional experience often in a customer-facing technical program management role in industry or government.
- Prior experience at an API technology company and / or managing technical customers using an API
- Prior experience delivering technical solutions to government customers
- Proficiency in Python SQL or other programming languages
- A proven track record in B2B client facing roles and expanding client relationships
- A track record of structured analytics-driven problem solving
Compensation packages at Scale for eligible roles include base salary equity and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position determined by work location and additional factors including job-related skills experience interview performance and relevant education or training. Scale employees in eligible roles are also granted equity based compensation subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process and confirm whether the hired role will be eligible for equity grant. Youll also receive benefits including but not limited to: Comprehensive health dental and vision coverage retirement benefits a learning and development stipend and generous PTO. Additionally this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Honolulu Hawaii is:
$149000 - $223000 USD
PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry and our team is transforming how organizations build and deploy AI. Our products power the worlds most advanced LLMs generative models and computer vision models. We are trusted by generative AI companies such as OpenAI Meta and Microsoft government agencies like the U.S. Army and U.S. Air Force and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.
We comply with the United States Department of Labors Pay Transparency provision.
PLEASE NOTE: We collect retain and use personal data for our professional business purposes including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs provide our services and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our for additional information.
Required Experience:
Manager
Employment Type
Full Time
