Senior Specialist
Senior Specialist
Posted on :
23-06-2025
Employer Active
1 Vacancy
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Job Description
The IT Depot Warehouse Specialist is primarily responsible for working in the Depot location accepting incoming hardware orders processing and packing orders counting and scanning hardware inventory restocking shelves and ensuring orders are shipped in a timely manner. Facilitating software requests interface with other it groups and assist other IT functions as needed.
The successful candidate will possess strong problem solving skills deep technical knowledge in the required fields critical thinking self-starter as well as exceptional interpersonal skills.
Key Responsibilities to include but are not limited to:
Job Requirements:
Associate or Bachelors degree or equivalent experience (i.e. 5 years experience working in a warehouse with computers and hand held scanners
5 years experience in Microsoft products. Proficient in working with MS Word Outlook Excel and working knowledge of PowerPoint
MS Certifications are a plus
Basic knowledge IT hardware and Apple IOS devices a plus
Working with IT vendors technical knowledge of current protocols operating systems and standards
Strong written and oral communication skills
Analytical and problem-solving abilities with keen attention to detail
Self-motivated and directed with the ability to effectively prioritize and execute
Experience working in a team-oriented collaborative environment
Strong customer-service orientation with a focus on customer satisfaction
Highest degree of professionalism and integrity
Ability to research and test new technologies and solutions
Time management and organizational skills.
Disclaimer
HCL is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees regardless of race religion sex color age national origin pregnancy sexual orientation physical disability or genetic information military or veteran status or any other protected classification in accordance with federal state and/or local law. Should any applicant have concerns about discrimination in the hiring process they should provide a detailed report of those concerns tofor investigation.
Compensation and benefits
A candidates pay within the range will depend on their skills experience education and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition this role is eligible for the following benefits subject to company policies: medical dental vision pharmacy life accidental death & dismemberment and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
The successful candidate will possess strong problem solving skills deep technical knowledge in the required fields critical thinking self-starter as well as exceptional interpersonal skills.
Key Responsibilities to include but are not limited to:
- 5-7 Years Experience in IT andor overall inventory management
- Hardware Inventory Management including replenishment practices
- Peripheral Inventory Management including replenishment practices
- Basic hardware knowledge of Dell Laptops and Desktops of various models and equipment compatibility
- Collaborating with IT vendors and Procurement to facilitate processing of hardware and software requests.
- Interacting with IT desktop support personnel relating to hardware and software requests.
- Strong communication skills and interpersonal skills
- Exposure to working in a warehouse environment
- Demonstrated experience in managing their time and priorities
- Experience with working in Atlassian JIRA and Maximo application is a plus
- Experience with ITSM (IT service management) tools
- Experience working with Microsoft Excel is a plus
- Experience with working in an asset tracking database
- Experience with imaging laptops and desktops with Windows 10
- Vendor Management
- Ability to self-manage and prioritize tasks based on the needs of stakeholders
- Must be HIGHLY organized
Job Requirements:
Associate or Bachelors degree or equivalent experience (i.e. 5 years experience working in a warehouse with computers and hand held scanners
5 years experience in Microsoft products. Proficient in working with MS Word Outlook Excel and working knowledge of PowerPoint
MS Certifications are a plus
Basic knowledge IT hardware and Apple IOS devices a plus
Working with IT vendors technical knowledge of current protocols operating systems and standards
Strong written and oral communication skills
Analytical and problem-solving abilities with keen attention to detail
Self-motivated and directed with the ability to effectively prioritize and execute
Experience working in a team-oriented collaborative environment
Strong customer-service orientation with a focus on customer satisfaction
Highest degree of professionalism and integrity
Ability to research and test new technologies and solutions
Time management and organizational skills.
Disclaimer
HCL is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees regardless of race religion sex color age national origin pregnancy sexual orientation physical disability or genetic information military or veteran status or any other protected classification in accordance with federal state and/or local law. Should any applicant have concerns about discrimination in the hiring process they should provide a detailed report of those concerns tofor investigation.
Compensation and benefits
A candidates pay within the range will depend on their skills experience education and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition this role is eligible for the following benefits subject to company policies: medical dental vision pharmacy life accidental death & dismemberment and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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