ABOUT US: The Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world including Delilah The Nice Guy and Bootsy Bellows among many others. In addition to hospitality concepts The Group offers corporate branding catering event production and marketing services. We are committed to providing a warm inviting and uniquely lavish experience for our diverse clientele. Our company is built on integrity creating the worlds best restaurants nightlife and events.
ROLE SUMMARY Opening this fall Delilah Dallas is seeking a Floor Manager with experience in fine dining and high-volume restaurants. The Floor Manager will be responsible for daily restaurant operations along with training new staff. The ideal candidate must be energetic organized flexible and enjoy the challenges of working in a fast-paced environment.
RESPONSIBILTIES: - Deliver superior service and maximize customer satisfaction.
- Uphold and enforce all company policies and procedures.
- Oversee the new hire paperwork and training of new staff members.
- Ensure compliance with all local state and federal laws regarding food quality safety labor and employment.
- Ensure cleanliness and restaurant appearance standards.
- Evaluate staff performance and provide feedback to improve productivity.
- Respond to customer concerns in a timely and professional manner.
- Perform other duties as assigned by AGM and GM.
- Other tasks as assigned.
REQUIREMENTS:
- Minimum of 2 years experience in a full-service high-volume dining establishment.
- Must be 21 years of age.
- Must be authorized to work in the United States.
- Proven experience leading and managing a team in a high paced setting.
- Must be able to manage multiple tasks in stressful environments.
- Strong knowledge of front and back house operations.
- Great decision making and organizational skills.
- Must have high energy great communication skills and be able to work as part of a team.
- Must be reliable responsible and trustworthy.
- Must have attention to detail and willingness to deliver exceptional customer service.
JOB DETAILS AND BENEFITS:
- Flexible routine-time off
- Health dental vision and life insurance with company contribution offered the first of the month after 60 days of employment.
- Company Dining Discount
| Required Experience:
Manager