Surgery Scheduling Liaison
Surgery Scheduling Liaison
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Job Description
The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated dynamic healthcare team in a challenging rewarding environment The CORE Institute is the right place for you to grow your career.
The CORE Institute delivers integrated comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research academics community service and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care.
As The CORE Institute continues to grow we are looking for a Surgery Scheduling see below for the functions and requirements for this position.
ESSENTIAL FUNCTIONS
- Oversees all scheduling needs for surgical cases.
- Registers and schedules surgeries uploads patient demographics and medical records into the facilitys EHR.
- Reviews surgical line-ups and coordinates appropriate usage of ORs.
- Communicates with facility schedulers and leadership to optimize OR utilization.
- Communicates with leadership and team to assist in obtaining OR time for surgical cases on an as-needed basis.
- Assists with any system updates due to schedule changes or additions.
- Assists Leadership to ensure the department goals are being met specifically to block utilization facility selection optimization first contact times etc.
- Conducts weekly surgical case reconciliation with facility schedulers and leadership.
- Assists with researching and resolving scheduling discrepancies in a timely manner.
- Assists Leadership with facility-based audits and daily department reporting.
- Other duties as assigned by Senior Management.
EDUCATION
- High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
- A minimum of two years of experience in the healthcare field is required.
- Previous surgery scheduling experience is preferred.
- Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
REQUIREMENTS
- Must be able to communicate effectively with physicians patients and the public.
- Capable of establishing good working relationships with both internal and external customers.
KNOWLEDGE
- Knowledge of medical and surgical terminology.
- Knowledge of computer programs and applications.
- Hospital surgery scheduling experience is desirable.
SKILLS
- Skill in customer service and an understanding of The CORE code of conduct and culture.
- Skill in communicating effectively with physicians clinical staff and the public.
- Skill in establishing good working relationships with both internal and external customers.
ABILITIES
- Ability to follow oral and written instructions.
- Ability to establish professional working relationships with providers staff and the public.
- Ability to scan materials into the correct patient chart.
ENVIRONMENTAL WORKING CONDITIONS
- Normal office environment.
PHYSICAL/MENTAL DEMANDS
- Requires sitting and standing associated with a normal office environment.
- Some bending and stretching are required.
- Manual dexterity using a calculator and computer keyboard.
Employment Type
Full-Time
