Bilingual Receptionist
Bilingual Receptionist
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Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.
The Receptionist 1 is responsible for the front desk operations of a healthcare facility. This role involves greeting patients scheduling appointments handling inquiries and maintaining patient records. The Receptionist 1 ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist 1 is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
Greeting Patients: Welcome patients and visitors professionally both in person and over the phone.
Scheduling Appointments: Manage appointment calendars schedule patient visits and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls respond to patient inquiries and provide general information.
Office Management: Ensure the reception area is tidy sanitized and well-stocked with necessary materials.
Administrative Support: Assist with other administrative tasks as needed such as ordering supplies managing office inventory and sending courier packages.
Decisions are limited to defined parameters around work expectations quality standards priorities and timing and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Required Qualifications
High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred but will consider candidates with a strong Customer Service background in Retail Hospitality Call Centers etc.
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word Excel Outlook Access)
Preferred Qualifications:
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual in English and Spanish
Additional Information:
This role is considered patient-facing and is part of the companys Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.$38000 - $45800 per yearEmployment Type
Full Time
