Director of Operations

Holyoke, CO - USA

Yearly Salary: $ 60000 - 66160

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Responsive recruiter

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Tuition assistance
Vision insurance

Residential Director of Operations
Department: Developmental Brain Injury Services (DBIS)

Residential Programs Hampden County
Headquarters: Holyoke MA
Full-Time
Starting Salary: $60000$66160 (Based on Experience and Certifications)

About the Role

ServiceNet is seeking a dedicated and mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS) division in Hampden this vital leadership role you will provide operational and strategic support to DBIS residential programs ensuring high-quality services for individuals with developmental delays and/or brain injuries.

Key Responsibilities

Partner with the Vice President or Division Director to lead and improve program operations across the division.
Manage logistics and planning for new residential admissions and transitions.
Identify set up and oversee physical site operations for new programs ensuring compliance with regulatory standards.
Actively participate in Residential Services development initiatives and project work.
Support Program Directors in licensing readiness regulatory compliance and follow-up on corrective actions.
Provide fiscal guidance to help programs operate within budgetary constraints.
Build and maintain strong relationships with internal teams and external partners.
Foster a positive inclusive work culture aligned with ServiceNets mission and values.
Participate in the on-call leadership rotation.
Perform other duties as assigned by the Vice President or designee.

Qualifications

Demonstrated experience working with individuals with developmental delays and/or brain injuries
Bachelors degree in a related field preferred or equivalent experience (minimum of 3 years full-time in a relevant role)
35 years of proven management experience in human services or related field
Strong communication organizational and computer skills
Valid drivers license and an acceptable driving record
Certification in Medication Administration (MAP)

Perks & Benefits: We invest in our people the way we invest in our missionwith trust vision and heart

Mileage reimbursement
Generous paid time off
Comprehensive health & dental insurance
403(B) retirement plan with employer match
Paid life insurance & long-term disability coverage
Tuition assistance and advancement opportunities
A culture of compassion connection and clinical excellence

Why Work With Us

Because what we do changes livesand so will you. As part of a passionate team on the frontlines of recovery youll find not just a job but a calling.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8400 individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With over 1800 dedicated staff members we work together to make a meaningful difference in the lives of others.

Join the Heart of Healing

Apply now and bring your leadership to a space where lives are rebuilt hope is restored and every day makes a difference.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.

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Compensation: $60000.00 - $66160.00 per year

ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!

At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.

And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.

Required Experience:

Director

Responsive recruiterBenefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offSigning bonusTraining & developmentTuition assistanceVision insuranceResidential Director of OperationsDepartment: Developmental Brain Injury Services (DBIS)Residential Programs ...