Patient Services Representative - Catalyst Medical Clinic
Patient Services Representative - Catalyst Medical Clinic
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Patient Services Representative is responsible for patient registration and check in as wellas clinical support duties.
This is a part-time position (FTE .55) working 3 days per week our clinic is open Monday-Thursday 8am-5pm and Fridays 8am-1pm in Watertown.
Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare
Essential Functions:
- Greets all patients that enter the clinic within a reasonable amount of time
- Obtains all demographic and billing information to assist in accurate and timely billing procedures
- Photocopies patients insurance cards obtain signatures perform registration protocol and check patients in
- Answers phones within a reasonable amount of time
- Schedules appointments
- Reviews Providers schedules on a daily basis for days off and schedule flow
- Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality legal and payment rules to release information
- Fully participate and contribute to the patient centered health care
- Any and all other duties as assigned
Education and Experience Requirements:
- High School diploma/GED or equivalent
- Customer service experience telephone skills and Windows computer skills
- Working knowledge of clinical front desk preferred
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
- Clinic setting
Notes:
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Required Experience:
Unclear Seniority
Employment Type
Full Time
