Patient Specialist
Share
Job Location:
Grand Haven, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
14-08-2025
Vacancies:
1 Vacancy
Job Summary
Our patient specialists are the heart of our practice they are the first impressions to be made on our patients. Our team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team you will have:
Work-Life Balance: (include hours)
Time Off: Up to 3 weeks PTO (Monday-Thursday 8:30AM-5:30PM Fri 8:30AM-3:30PM) 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical dental vision HSA & FSA earn up to $2000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal financial & legal issues
CE & Growth: SPEAR access continuing education
Wellness Perks: $28/month gyms 12K on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans 24/7 telehealth for your pet
Key Responsibilities
Responsible for scheduling new patients and effectively managing both the Doctor and Hygiene schedules
Act as a liaison or case manager between the practice and the patient
Answer questions about treatment plan discuss financial options and make agreements about treatment cost and method of payment
Schedule treatment for patients who have existing treatment plans
Ensure that patients with outstanding balances are informed of the practices financial policy
Track and record the referral source on all new patients.
Qualifications :
Customer service experience
Dental office experienced (preferred)
Additional Information :
We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
For over thirty years, White Family Dental has been the caring dentist for the families of the Susquehanna Valley. We know that our teeth are important, but the person attached to those teeth is our main focus. And so the goal is to help you live a happier, healthier and more comforta ... View more
