Account Director

Move Your Career Forward with DAC as an Account Director

Who We Are

We are DACa global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO paid media creative production analytics and local optimization we combine the brightest minds with innovative technology to deliver seamless forward-thinking strategies. Powered by AI data and creative ingenuity we deliver integrated campaigns that engage customers at every touchpointfrom global audiences to individual store locations.

Position Summary

This role includes the account direction of digital media content marketing strategy web and application development and overall program and client service management. The successful account director will engage with the media development SEO analytics and strategy teams and be responsible to ensure the various teams work toward delivering business results for our clients. This includes leading internal and client teams leading client-facing deliverables and leading client presentations. You will have strong people leadership skills excellent client relationship management experience as well as a high level of financial acumen.

What Youll Do

• Provide senior account direction and people leadership to our high-performance team of Account Managers and Executives.
• Develop a firm understanding of the clients industry marketing strategy and goals
• Look for opportunities to grow existing client relationships.
• Manage internal aspects of project implementation including preparation of client engagement briefings and proposals tracking client data QA validation and reporting of internal and external client activities and communications
• Develop internal relationships with all internal teams to ensure collaboration that delivers on set client objectives and goals
• Monitor established program KPIs and ensures that the program performance meets the agreed-upon client KPIs.
• Support major new business initiatives including client pitches RFP responses and marketing events
• Develop productive business relationships and alliances with senior executives with our clients in order to manage day-to-day program-related inquiries and deliverables.
• Build and enhance relationships with clients.
• Deliver effective and efficient documentation communication and dissemination of information regarding client activities and client administrative procedures.
• Work with clients to complete a specific project brief and coordinate client approvals.
• Create Contact Reports Status Reports and Budget Reports in accordance with DACs standards for quality and accuracy.
• Development of annual account plans that meet revenue growth and profit margin targets for assigned clients.
• Ongoing ownership of client financial health including revenue delivery growth and profitability
• Demonstrates in-depth knowledge of DACs product offerings including web and digital development media and analytics
• Remain knowledgeable about ongoing program activities
• Serve as a thought leader internally and externally through knowledge-sharing blog and whitepaper development and industry event participation

What You Bring

• 7 years experience in a client services position managing clients and responsible for account growth
• 3 years working for an advertising agency managing digital programs (e.g. SEO SEM Social Media Mobile etc.)
• 2 years experience leading an account team and related budget
• Experience managing Fortune 500 companies
• Project Management experience
• Strong writing communication and presentation skills
• Experience presenting and selling to high-level decision-makers at enterprise brands with a national scope
• Experience developing strategic plans with clients
• Strong proficiency in MS Office especially PowerPoint and Excel
• University degree in a related field

What Youll Get

• Professional Growth: Work with top-tier clients and cutting-edge tools in the performance marketing industry.
• Collaborative Culture: Be part of a global organization that values curiosity transparency and innovation.
• Competitive Benefits:
  • Competitive salary and comprehensive health benefits.
  • Generous PTO wellness initiatives and parental leave.
  • Retirement saving plans.
  • Opportunities for continued learning and professional development.
  • A supportive collaborative and casual work environment.

How We Work

This role requires two in-office days per week with three days in-office during the three-month orientation period. Fully remote work is not available for this position.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties responsibilities and qualifications may vary based on assignment or group. DAC is an equal opportunity employer committed to providing equal employment opportunities to all employees and applicants without regard to race color ethnicity gender age religion creed national origin sexual orientation gender identity marital status citizenship genetic information disability or any other basis prohibited by applicable federal provincial or municipal law. If you require an accommodation in any aspect of the selection process please reach out to

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