IT Business Analyst of Digital Services

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Were currently hiring a global IT Business Analyst to join our Commercial & Digital team and help shape the way we deliver digital experiences across 30 markets.

This is a high-impact role at the intersection of marketing technology and customer experience - perfect for someone who loves translating business needs into real-world digital solutions.

Youll work closely with global stakeholders local market teams platform owners and external agencies to ensure the smooth planning delivery and optimization of Galdermas websites digital tools and customer-facing platforms.

Job Title: IT Business Analyst of Digital Services

Location: Cracow Poland

Key Responsibilities:

• Bridge business and tech act as a key interface between Marketing Brand and IT translating commercial needs into digital requirements
• Deliver global projects lead the end-to-end delivery of websites apps and digital tools across EMEAC and JPAC markets
• Champion the platforms own the management and evolution of CMS DAM analytics consent and tagging tools
• Ensure governance and compliance support adherence to regulatory standards (e.g. GDPR GxP) and ensure digital initiatives align with brand legal and content governance frameworks
• Drive data & insights define KPIs support tagging and analytics setup and advocate for a data-led approach across all markets
• Enable consistency at scale promote reuse of digital capabilities support onboarding across regions and maintain best-practice documentation
• Collaborate & coordinate work hand-in-hand with platform architects product owners agencies and local teams to align timelines manage risks and ensure successful outcomes

Skills & Qualifications:

• 5 years of experience as a Business Analyst or Digital Project Manager in IT or Marketing Technology domains.
• Proven experience managing website projects digital tools and platform integrations in global organizations.
• Strong understanding of CMS (e.g. Adobe Sitecore Drupal) analytics tools (Google Analytics Adobe Analytics) consent management and tagging platforms.
• Familiarity with ITIL-based service models and Agile/Waterfall methodologies.
• Familiarity with SEO content workflows and the digital marketing lifecycle.
• Understanding of compliance standards such as GDPR GxP and industry-specific regulatory requirements.
• Exposure to digital marketing ecosystems (CRM marketing automation personalization etc.) is a plus.
• Experience working directly with marketing teams and understanding of digital campaign workflows and KPIs.

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

• If your profile is a match we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager.
• The final step is a panel conversation with the extended team.