Manager - Quickcommerce
Manager - Quickcommerce
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Job Description
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Oversee the daily operations of the Quick Commerce hubs across PAN India ensuring efficient order processing packing and dispatch.
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Manage and optimize the delivery fleet and personnel to achieve target delivery times and customer satisfaction.
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Monitor and manage inventory levels ensuring accuracy and minimizing stockouts and wastage.
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Implement and enforce standard operating procedures (SOPs) to streamline operations and ensure consistency.
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Analyse operational data and performance metrics to identify areas for improvement and implement solutions.
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Manage and resolve any customer complaints or delivery issues promptly and effectively.
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Train supervise and mentor internal team delivery personnel and other operational staff.
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Coordinate with other departments such as customer service business and technology to ensure smooth operations.
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Ensure compliance with all safety regulations and company policies.
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Prepare and present regular operational reports to senior management.
Employment Type
Full Time
