ServiceNow / ITSM / ITOM Architect
ServiceNow / ITSM / ITOM Architect
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Job Description
ITSM / ITOM Architect -- Fulltime
Seattle WA
USC GC and GC EAD Only
Must Have Technical/Functional Skills:
ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management Discovery Service Mapping CMDB/CSDM Cloud Management Orchestration)
CMDB Management: Experience with CMDB design architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions.
Hands-on development to include creation configuration and customization of patterns Discovery Schedules probe sensors and Event rules
ITSM: Experience in implementing ITIL processes (Incident Problem Change Management etc.) in ServiceNow
Integration : Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems
Familiar with scripting technology such as JavaScript PowerShell Perl wmi ssh python Xpath SNMP
App Engine : Expertise in Custom module implementations
Working experience on Workflow administration ServiceNow Reporting Form/UI configurations Notifications data imports custom scripting
Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
Employment Type
Full Time
