PM - credit card

Job Title: PM - credit card

Job Location: Toronto ON (Hybrid)

Mode :Contract

JOB DESCRIPTION

• You are a seasoned Project Manager with experience in the Canadian Banking industry including indepth knowledge of TSYS and TS2 as an issuer and processor. You enjoy taking the lead and playing a
• key part in leading the team not only on large scale credit card initiatives from concept to launch but
• also as a collaborator across all the other banking pillars. While you should be adept at navigating the
• banking including regulations and compliance you should be just as comfortable diving into new and
• exciting territory and partnering across the broader Client organization to deliver exciting new products
• for our customers beyond the traditional bank. On a small team that drives big results you will lead
• cross-functional programs and lend your skills and knowledge to your colleagues through mentorship
• and collaboration.
• What will you do:
• This role is an integral part of the delivery team and will work in partnership with internal resources and
• outsourced service providers for service delivery ensuring program design is optimized to deliver the
• needs of the business with processing accuracy meeting compliance and regulatory requirements while
• providing the services on budget and providing an excellent customer experience for Client
• customers.

Responsibilities:

A key contributor to help define and establish the PDOs annual project objectives including

developing project plans timelines dependencies and testing and validation considerations for

both current and future years project deliverables with the ability to handle multiple projects

simultaneously and reprioritize regularly as required.

Ensure testing and validation is sound by overseeing scope and reviewing testing deliverables

(test scripts test plan and test results) and work on defect resolution define go/no go criteria

and readiness to ensure regulatory compliance and quality with minimum customer disruption

(Establish appropriate controls and validations to confirm systems are functioning for both new

projects and existing platforms as prescribed and within regulatory compliance parameters.

Manage required changes in advance of new regulatory requirements coming into effect.)

Manage key risks including project oversight resource allocation coordination with internal

resources and third-party service providers so that projects are delivered on time on budget

and with minimal customer disruption.

Guide direct and oversee activities being performed with both internal and external

stakeholders that manage the various systems and applications required for Client

Provide regular and ongoing reporting on the status of new initiatives proactively anticipating

and highlighting risks and developing contingency plans.

An integral contributor to system design oversight on system testing and validation including

defining test plans and success criteria to ensure both high availability and ensure regulatory

compliance.

Ability to be innovative and draw on prior industry experience to identify and implement new

and better ways of doing things.

Attract develop and retain top talent project managers to ensure a high performing PDO.

Work in partnership with business functional areas in the identification investigation and

resolution of any perceived credit card related production defects.

May be required from time to time after hours (24/7/365 days) for production issue

identification and resolution.

Qualifications:

University under-graduate degree or college diploma.

Minimum 5 years work experience in application development.

Minimum 5 years of experience in financial services industry with a specialization in consumer

credit cards and use of TSYS TS2 as the issuer processor.

Canadian credit card launch experience from an IT/PDO lens.

TSYS TS2 migration project or Canadian credit card launch on TS2.

Detailed systems integration knowledge of credit card systems and interfaces such as

statements plastics data warehouse IVR and/or other telephony systems loyalty systems etc.

that are integrated with the core TS2 operating system.

Experience integrating vendors to built IT solutions manage and deliver projects that interface

with the TSYS TS2 consumer credit card platform.

Strong knowledge and understanding of TSYS options and related change protocols.

Must be effective in persuading and influencing others to ensure project deliverables are

achieved on time and escalate as required.

Experience in interacting with and managing deliverables owned by cross-functional business

areas and third-party service providers.

Must be comfortable and effective in communicating and presenting at all levels up to and

including senior management.

Expertise in interpreting business requirements to translate into the system parameters and

technical specifications required to deliver on desired business changes.