Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Join a Legacy of Excellence at Lewis Automotive Group!
Fayetteville AR Full-Time Automotive Service Advisor
Are you passionate about cars and committed to delivering outstanding customer service At Lewis Automotive Group a family-owned and operated business proudly serving Northwest Arkansas for 79 years we believe in treating our customers and employees like family. Were currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region.
About the Role:
As an Automotive Service Advisor youll be the critical link between our customers and technicians. Your goal To create a seamless service experience while providing expert advice building trust and helping customers keep their vehicles running smoothly and safely.
What Youll Do:
Serve as the friendly knowledgeable point of contact for customers needing vehicle repairs or maintenance
Translate customer concerns into actionable repair orders for technicians
Communicate clearly and professionally with customers about services repairs timelines and warranty options
Recommend services and parts that enhance vehicle performance and longevity
Coordinate repair schedules and manage service appointments
Ensure every customer interaction reflects our commitment to top-tier service
Keep detailed service records and ensure accuracy in reports
Act as a bridge between the service team and the customerkeeping both sides informed
What Were Looking For:
A passion for the automotive industry
Strong communication problem-solving and time management skills
A genuine desire to help customers and a knack for explaining technical information in a clear friendly way
Ability to manage multiple priorities in a fast-paced environment
Basic automotive knowledge (formal training or experience a plus!)
Valid drivers license and clean driving record
Preferred But Not Required:
Prior experience as a Service Advisor or in automotive maintenance
Completed postsecondary education in automotive service technology or a related field
Education & Physical Requirements:
High school diploma or equivalent
Ability to sit at a desk and use a computer for extended periods
Occasionally lift up to 15 pounds
Why Join Lewis Automotive Group
Be part of a trusted 79-year legacy of automotive excellence in NWA
Work in a family-owned environment that values honesty integrity and teamwork
Enjoy opportunities for growth development and recognition
Collaborate with a skilled motivated team thats as passionate as you are
Ready to Start Your Next Chapter
If youre looking to build your career with a company that truly values its people and its community wed love to hear from you. Apply today and become part of the Lewis Automotive Group family!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
