Technology Business Partner - Community Development

position

Technology Business Partner - Community Development

division/department

Information Technology

classification

Exempt

nature of position

The Technology Business Partner Community Development will lead technology initiatives for our Community Development business functions including application origination underwriting closing financing and other operational functions supporting Community Development including data and analytics. This role will ensure technology initiatives align with overall business goals and create strategies leading to successful outcomes. The Technology Business Partner identifies opportunities for technology to create new innovative value. The person in this position will provide consulting communication and collaboration by guiding and leading digital transformation for mission-critical business activities supported by many technologies and systems in use today as well as moving to use of future technologies. The Technology Business Partner aligns business and IT strategy facilitates solution discovery leads digital transformation efforts and builds strong relationships.

The Technology Business Partner serves as a champion who promotes technology services and capabilities. The person in this role enables the business to achieve its objectives through the effective use of technology. They will communicate progress and updates with stakeholders.

The Technology Business Partner must have a strong working knowledge of Community Development functions. They need a solid understanding of the existing business processes the key drivers and measures of success and the short- and long-term direction of the business and technology tools in use now as well as future technologies. This position reports to the IT Director while working in partnership with IT and CHFA leadership and staff.

essential functions

Strategy & Planning

• Ensure technology investments and solutions support CHFAs strategic objectives and business needs.

• Create a shared vision for Community Development technology solutions

• Collaborate with stakeholders to contribute to annual technology roadmap for Community Development initiatives in alignment with CHFAs strategic plan.

Build Partnerships

• Foster strong relationships and communicate mutual needs to build common shared understanding.

• Develop deep domain knowledge of Community Development functions including cross-functional activities in other areas of CHFA like closing financing accounting compliance and servicing.

• Participate in business planning sessions to ensure understanding of business goals direction and business requirements.

• Develop working knowledge of Community Development functions and processes including technologies used (both current and future systems) data interfaces features and delivery methodologies.

Innovation and Digital Transformation

• Lead digital transformation by recommending and implementing new technologies that support business goals

• Deliver solutions that increase efficiency and effectiveness of Community Development operations and activities.

• Innovate using knowledge and awareness of industry trends to identify new opportunities

• Develop and present proposals for modifications or replacement of systems to improve business results.

Solution Discovery and Implementation

• Collaborate with business and IT Teams to ensure solutions meet business needs and expectations.

• Review and analyze an end-to-end process understand abstract business concepts and processes and be able to map as-is and to-be business processes to meet business goals.

• Lead business change meetings that collect requests for new features and capabilities facilitate prioritization of requests and collaborate closely with the IT Solutions and Business Intelligence teams on integrating requests into roadmaps work queues and software development lifecycle (SDLC) processes.

• Identify resource requirements both people and financial investment in technology

• Share knowledge of technology solutions and opportunities to transform business process and / or support continuous improvement.

• Close collaboration with the IT Solutions Manager and team to ensure proper prioritization resourcing integration software development testing training and system/user documentation

• Responsible for the successful execution of the entire solution that includes not only requirements and design but also implementation configuration testing and post implementation support

Communication and Collaboration

• Communicate technology initiatives priorities and project information to business stakeholders ensuring everyone is aligned.

• Identify and integrate business partners strategic and operational plans into roadmaps and brief stakeholders on plans and progress.

• Partner with all levels of the organization.

• Collaborates with architecture operational and other teams to ensure solution compatibility with organizational and security standards.

Vendor Relationship Management

• Manage relationships with Community Development technology vendors and ensuring that contracts and services are aligned with business needs.

Governance and Analytics

• Partner with CHFAs data governance core team and business units on Community Development governance activities

• Champion data governance by advocating and implementing solutions that improve data quality.

• Collaborate with Business Intelligence and Research and Strategy teams to support research data analytics and reports for Community Development functions.

Risk Management

• Proactively anticipate changes affecting strategy in theexternal and internal landscape including organizational changes technological advancements and evolving business needs.

• Identify and address potential opportunities and risks.

Leadership

• Build rapport with all.

• Lead with positivity authenticity and guide others as needed.

• Create and support CHFAs culture of continuous improvement and innovation.

• Participate in activities and/or projects that directly support CHFA in fulfilling its mission and achieving its vision through dedication to the community in which CHFA serves.

knowledge skills and ability

• Exceptional ability to lead now-to-new change using positive and collaborative methods

• Demonstrate strong leadership skills with leadership-as-practice approach and ability to identify and drive initiatives

• Excellent ability to listen build rapport consult and develop credibility as a business technology partner

• Strong negotiation skills

• Evaluates financial costs and benefits of technology solutions

• Knowledge of project management methodologies and facilitation techniques

• Experienced in agile iterative project techniques

• Knowledge of software development lifecycle (SDLC) and common SDLC methodologies

• Ability to model entity relationship database diagrams (ERD)

• Performs activities to ensure consistent high-quality service/support levels

• Ability to analyze high-level requirements and translate these to overall system-level design to be used for architectural design cost / benefit analysis and concept development

• Experience analyzing existing systems environment to determine applicability benefits and drawbacks in support of new requirements

• Experience with technologies at multiple levels of the architecture including some or all of the following: user interface applications database security and/or network

• Experience assessing and articulating risk tolerances.

• Ability to translate technical discussions into business terms

• Aptitude for fostering positive relationships

• Ability to provide positive and constructive feedback

• Understands customer needs and business processes

• Exhibits high-level of professionalism and tact in all verbal and written communications

• Proven ability to communicate how technology can support the achievement of short- and long-term business goals

• Has in-depth knowledge of IT IT services processes and capabilities

• Ability to analyze various applications recommend modifications and implement new software systems

• Identifies potential problems demonstrates divers problem-solving capabilities and proactively works to prevent

• Ability to adapt effectively to changes in the work environment competing demands and can navigate change delays or unexpected events

• Creates and sustains high-level relationships with vendors providers contractors and others

• Strong organizational skills with attention to detail

• Demonstrates accuracy and thoroughness

• Demonstrates a commitment to quality

personal attributes

• Strategic thinker

• Exude energy focus assertiveness and diplomacy

• Master of relationship building and team collaboration

• Proven ability to solicit and consider diverse perspectives to inform choices/direction.

• A vision to evolve technological capabilities to support business value.

• Ability to effectively communicate complex technical information in terms that people at all levels within the organization can understand.

• Abilities that reflect our values:

  • Ability to continuously improve and develop knowledge and skills while adapting quickly to changing

  • circumstances and processes.

  • Ability to work towards inclusion in all activities and decisions by soliciting and appreciating diverse

  • perspectives.

  • Ability to exercise personal accountability in all activities and decisions.

  • Ability to embrace a culture of operational excellence to ensure processes are evaluated continuously and

  • improved upon as necessary.

  • Ability to operate with a sense of integrity

  • Ability to have fun with a demonstrated sense of humor.

experience/education

• Bachelors degree in information technology or a related field. Advanced degree (MBA or MS) preferred. (Equivalent work experience may be substituted for degree requirements).

• 10 years of experience in IT with a strong focus on business analysis project management and solution delivery.

• 5 years of experience championing organizational change e.g. leading initiatives technology projects programs products services and/or client interaction

• Experience as an IT Business Partner

• Proven track record of delivering successful IT projects in a complex environment.

• Knowledge of industry-standard IT tools and technologies.

• Business relationship management and project management certifications are a plus

• Experience working in the financial services industry and knowledge of related business processes

• Knowledge of the housing authority business and/or experience in the mortgage/public finance arena would be helpful.

equipment used

Computer phone fax

physical environment

The person in this position will perform the essential functions of the position primarily in a hybrid environment. Must have sight and the ability to use a computer with or without assisting devices. This position requires a high level of interaction with others.

hiring range

$115170 - $157050

Plus annual bonus

benefit information

• Comprehensive medical dental and vision insurance plans with competitive rates

• Generous Paid Time Off including paid volunteer time and leave programs

• Please visit our benefits page for additional information: to apply

  External candidates: Please apply online at - Careers Tab.

  Applications for this position are encouraged through July 25 2025 and will be accepted until the position is filled.

  With respect to its programs services activities and employment practices Colorado Housing and Finance Authority prohibits unlawful discrimination against applicants or employees on the basis of age 40 years and over race sex sexual orientation gender identity gender expression color religion national origin disability military status genetic information marital status pregnancy or any other status protected by applicable federal state or local law. Requests for reasonable accommodation the provision of auxiliary aids or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator 1.800.877.2432 TDD/TTY 303.297.7305 CHFA 1981 Blake Street Denver CO 80202-1272 available weekdays 8:00 a.m. to 5:00 p.m.

  #LI-DNI