Information Technology Support Intern â Seattle (CMH Health)
Information Technology Support Intern â Seattle (CMH Health)
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Job Description
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
Who WeAre
Independent for 75 years Milliman delivers market-leading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.
The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add one full-time intern to our team. As part of this team you will have very diverse duties and responsibilities.
Our IT Support Internship Provides You
- Challenging IT projects with practical on the job experience
- IT audit processing experience
- Experience working with Milliman IT professionals
- Attendance at professional staff meetings and department meetings
- On-the-job mentorship from experienced IT professionals
- Competitive pay
- Prospect of securing a full-time position with Milliman
Job Responsibilities
- Provides Helpdesk support for comprehensive end-user systems. End-user systems include but are not limited to hardware software networking and telecommunications. Support includes research troubleshooting testing analyzing and communicating clearly and kindly to the end-user
- Prioritize tickets based on urgency and/or priority with the information given
- Completes thorough research and exhausts all possible resources when investigating an issue
- Physically installs and configures new hardware software and systems
- Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Ability to physically install and relocate equipment including but not limited to unboxing moving with a cart or dolly plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs balance stoop kneel crouch or crawl
- Creates updates and reviews documentation. Responsible for contributing to IT knowledge base
- Perform work on-site in the Milliman Seattle office located in Seattle Washington
Minimum requirements
- Knowledge in Windows Operating Systems
- Microsoft Windows 10/11 and Office 365 Suite
- Hands-on hardware (desktop laptop printer conferencing equipment mobile devices) troubleshooting
- Updating software and windows
- Basic TCP/IP networking
- Physical ability towalk around climb stairs push carts reach up and down kneel crawl and lift heavy items (up to 30 pounds maximum)
- Candidate must currently be pursuing a bachelors or masters degree
Competencies and Behaviors that Support Success in this Role
- Self-management Capabilities Takes initiative to do what needs to be done with little to no guidance; Continuously works on improving own knowledge skills and attitudes; Exhibits a high sense of worth for self others and the organization; displays a positive optimistic attitude towards challenges and problems
- Problem Solving Expertise Clearly isolates and defines problems taking steps to resolve them before they become larger and more critical; Asks others for their opinions suggestions and ideas; Maintains a proper sense of balance of the perspectives and agendas of others
- Planning Skills Uses time effectively works at a high level of energy on high priority items; Monitors important details rather than trivial ones; Plan weekly and daily actions; and thinks systematically considers overall system and how to improve it
- Influencing Capabilities Communicates clearly both orally and in writing; Pleasant and willing to provide end-user support; establishes and maintains continuous positive cooperative communication with functions organizational units and customers; Informs team members about new knowledge methods technologies and other developments
The Team
Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issuesfrom assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted comprehensive set of cost guidelines in the industry.
Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.
Schedule
Candidates must be able to work in the Seattle Washington office. This is a full-time internship which allows up to 37.5 hours per week. This position is from July through August with the opportunity to extend based on performance.
The expected application deadline for this job isSeptember 18 2025.
Compensation
The hourly range for this role is $23 - $39 depending on a combination of factors including but not limited to education relevant work experience qualifications skills certifications location etc. This is a fulltime non-exempt overtime eligible role; overtime eligible after 40 hours of work.
Benefits:
We offer competitive benefits which include the following based on plan eligibility:
- Employee Assistance Program (EAP) Confidential support for personal and work-related challenges.
- 401(k) Plan When an employee reaches 1000 hours worked within 12 consecutive months they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
- Paid Time Off (PTO) Begins accruing on the first day of work; Interns Temporary and Seasonal Employees will earn PTO each pay period based on 1 hour for every 30 hours worked.
- Transportation Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
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Required Experience:
Intern
Employment Type
Full-Time
