GAQ326R278
We are looking for an experienced Cash Application Analyst to manage and optimize the cash application process at our tech company which operates on a usage-based billing model. The ideal candidate will ensure the accurate and timely application of customer payments to invoices contribute to efficient cash flow management and collaborate with key stakeholders to enhance processes. This role requires a meticulous professional with strong analytical skills experience in high-volume cash application environments and an ability to navigate in a fast paced environment. This position will be catering to the US (EST) timezone.
The impact you will have:
- Oversee the daily cash application process ensuring customer payments are accurately and promptly applied to invoices
- Monitor and reconcile incoming payments across multiple payment channels including ACH wire transfers credit card transactions and checksCollaborate closely with the billing and collections teams to resolve discrepancies and support seamless end-to-end cash management
- Develop and implement cash application policies and procedures that align with the unique aspects of a usage-based billing system
- Identify and address payment discrepancies customer account issues and unapplied cash facilitating timely resolutions
- Maintain and update comprehensive documentation of cash application processes and customer payment records
- Generate reports on cash application metrics providing actionable insights to senior finance leadership
- Participate in system enhancements and software implementations to improve cash application automation and efficiency
- Liaise with the customer support team to handle customer inquiries related to payments and account reconciliations
- Drive continuous process improvements and leverage technology to enhance accuracy reduce processing times and streamline operations
- Ensure compliance with company policies and relevant financial regulations
What we look for:
- Bachelors degree in Finance Accounting Business Administration or a related field preferred
- Minimum of 4 years of experience in cash application accounts receivable or related financial operations
- Strong understanding of usage-based billing models and associated financial processes
- Must have in-depth NetSuite experience and advanced Excel skills
- SaaS Cash App experience preferred
- Excellent attention to detail and problem-solving skills
- Proficiency with ERP systems and payment processing platforms
- Strong analytical skills with the ability to interpret data and generate reports
- Effective communication and interpersonal skills for collaboration with cross-functional teams
- Operate in a fast-paced environment with tight deadlines
- Experience in handling complex reconciliations and certifications
- This role will be in EST hours - 6pm IST onwards.
Required Experience:
IC