Data Center Technician

Position Description:

Challenge yourself and change lives transforming complex systems and essential infrastructure that everyone relies on. Our Data Centre Technicians are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.

This role is in support of data centre operations for CGI based between Glasgow and Edinburgh Scotland where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre.

Your future duties and responsibilities:

Your future duties and responsibilities
The Data Centre Technician will be responsible for providing technical assistance and overall support to our clients between core business hours Monday Friday 08:00 17:00 with regular scheduled overtime.
The Data Centre Technician will also be responsible for the installation of racks housing network and computer equipment. Each Data Centre technician is also responsible for managing and implementing installations as required including shelves power strips rails cable management and customer IT equipment. When required identify issues with the hardware or cabling which can include replacing internal components and testing tracing and labelling of cabling.
Liaising with counterparts within the company globally and 3rd parties on hardware related issues and processes.
The Data Centre Technician will also share responsibility for upholding the standards of tidiness cleanliness security asset information and installation standards within the computer suites.

Required qualifications to be successful in this role:

Required qualifications to be successful in this role
Essential Experience Qualifications & Knowledge
Installation decommission cabling & basic configuration experience and knowledge in order to achieve optimum methods of working
Cabling experience and knowledge in order to achieve optimum methods of working.
Installation of rack mount kit including Dell HP Veritas etc.
Hardware maintenance swapping of failed customer replaceable parts such as cache battery HDD Power Supply.
Highly motivated individual with a positive & pro-active attitude to work.

Desirable Experience Qualifications & Knowledge
ITIL v4
ServiceNow
Any relevant data centre qualification i.e. CDCTP CDCDP etc.
Manual handling certificate / experience
ISO27001 knowledge specifically around physical security

Skills:

• Process Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.