Patient Administrative Associate - Complex Malignant Hematology - Regular Part-Time
Patient Administrative Associate - Complex Malignant Hematology - Regular Part-Time
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Job Description
Summary of Duties
The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records staffing scheduling payroll and administrative support to patient care unit. In this role this position provides a broad range of administrative support within the outpatient setting.
As an integral part of the health care team and front-line staff responsibilities include:
Coordinating electronic physician orders with applicable software;
Scheduling return to clinic appointments internal/external consults tests and procedures required by the oncologists;
receiving and screening all new and follow-up patients;
Responding to general enquiries; Preparing patient charts;
Data entry and correspondence through a number of software applications;
Booking appointments; Ordering supplies;
Providing relief coverage and support services within the department.
Qualifications/Skills
One year of Community College required.
Medical Terminology course preferred.
Must achieve successful completion of Sunnybrook Health Sciences Centres PAA training within specified timeframe.
Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS Excelicare etc.) preferred
One year of Administrative/Business experience required; in a health care setting preferred.
Demonstrated effective Person-Centred Care/Customer Service behaviour.
Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
Demonstrated ability to organize prioritize and follow-through effectively working at a fast pace unpredictable environment that requires the ability to manage multiple tasks.
Excellent problem-solving interpersonal and communication skills: oral written and comprehension.
Tact and diplomacy in handling and dealing with confidential information Demonstrated ability to work effectively in an interprofessional team environment.
Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people
Required Experience:
IC
Employment Type
Part-Time
