This role is will own the complete end-to-end program from conceptualization to business model development launch sustenance and growth - of enabling *new* customer services through the Last Mile network.
--Who we are looking for
This role is for a candidate who is a builder - who can take a new initiative from 0 to 1 : conceptualization pilots launch and then taking it from 1 to 100 by stabilizing creating systems mechanisms for the program to continue functioning and growing.
The successful candidate will be the winning combination of a strong stakeholder manager with understanding of working with a geographically diverse and vast team from external store and delivery partners at one end of the spectrum to business stakeholders on the other an analyst adept at modelling and building business cases and a sharp process expert who can build efficient scalable processes. In short program-cum-process-manager-cum analyst who would not love to be in the spotlight rather BE the spotlight!
- 3 years of team management experience
- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining data management reporting and SQL queries
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Required Experience:
Manager