Overall Purpose
The Operations Manager Legal and Compliance is responsible for providing high-level operational support to the Legal and Compliance departments by streamlining administrative processes coordinating cross-functional initiatives and ensuring consistent execution of department activities. While this position does not have direct reports it plays a critical role in enabling team efficiency through meticulous organization project coordination and execution support. The ideal candidate is proactive detail-oriented and experienced in managing complex workflows across departments in a fast-paced environment.
Essential Functions
- Coordinate and track projects across the Legal and Compliance departments ensuring timely progress and alignment with organizational priorities.
- Manage and facilitate the Policy Committee including scheduling meetings preparing agendas and materials tracking policy updates and documenting decisions.
- Assign monitor and report on mandatory compliance training assignments across the organization.
- Oversee and support the onboarding process for vendors and contractors from a legal and compliance perspective including documentation due diligence coordination and internal communication.
- Maintain centralized records trackers and knowledge management systems to support compliance with internal procedures and external regulatory requirements.
- Develop and maintain department calendars ensuring visibility into key deadlines events and deliverables.
- Support internal and external audit and regulatory requests by coordinating documentation organizing responses and facilitating communication between stakeholders.
- Identify opportunities to improve departmental workflows implement process improvements and introduce tools or templates to enhance efficiency.
- Partner with HR IT Procurement and other departments to ensure alignment and consistency in operations impacting Legal and Compliance functions.
- Manage vendor contracts and renewals ensuring timely reviews approvals and record-keeping.
- Prepare regular reports and dashboards summarizing project status compliance metrics and operational KPIs for departmental leadership.
- Provide general administrative support to the Legal and Compliance teams as needed.
Knowledge Skills and Abilities
- Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
- Excellent communication and interpersonal skills including the ability to interact professionally with internal teams vendors and senior leadership.
- Ability to work independently exercise sound judgment and maintain confidentiality.
- Detail-oriented with a high degree of accuracy in documentation and follow-through.
- Familiarity with legal and compliance terminology workflows and general principles (preferred).
- Comfortable working in a fast-paced evolving environment.
Experience
- 5 years of experience in an operations project coordination or administrative role preferably supporting Legal Compliance Risk or similar functions.
- Experience working in a regulated industry (e.g. healthcare financial services technology) is a plus.
- Prior experience coordinating cross-functional projects or supporting compliance training programs is highly desirable.
Education
- Bachelors degree in Business Administration Legal Studies Project Management or a related field strongly preferred.
- Project Management certification (e.g. PMP CAPM) or legal operations certification (e.g. CLOC) is a plus.
Travel
Occasional overnight travel is required to support our markets/operations.
Required Experience:
Manager