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IT Infrastructure Administrator

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1 Vacancy
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Job Location drjobs

Rosemont, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Regal Rexnord is seeking a highly skilled and professional IT Infrastructure Administrator to deliver exceptional onsite white-glove IT support to C-level executives senior leadership and end users as needed. This role requires a proactive discreet and customer-focused individual who can troubleshoot and resolve technical issues quickly and efficiently in a high-pressure environment. Under the general direction of the Client Services IT Director this position will provide onsite and remote technical executive support for C-Suite executives and end users in all assigned software applications support processes maintenance of desktop/laptops phones basic network connectivity user account management and permissions audio/video projectors room and desktop video conferencing IT devices and software and assisting on-site senior leadership team as necessary.

Major Responsibilities:

  • Provide onsite personalized IT support to executives and VIP users ensuring minimal disruption to their work.
  • Troubleshoot and resolve hardware software mobile device and connectivity issues across Windows macOS iOS and Android platforms.
  • Set up and proactively maintain executive workstations conference room technology and home office equipment.
  • Support video conferencing tools (e.g. Zoom Microsoft Teams WebEx) and ensure seamless meeting experiences.
  • Coordinate with other IT teams (networking security infrastructure) to resolve complex issues.
  • Maintain confidentiality and professionalism when handling sensitive information.
  • Document support activities and maintain accurate records of incidents and resolutions.
  • Provide after-hours or on-call support as needed for critical issues or executive travel.
  • Collaboration Support Educate and advocate use of collaboration environments (O365 Outlook Teams SharePoint OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization across organizations and with customers.
  • Security: Understand and assist with the tools and process required to identify test deploy and support security patching.
  • Performs related duties and fulfills responsibilities as required.
  • Follows company standards and procedures.

Required Education / Experience / Skills:

  • Bachelors degree in Computer Science Information Technology or a related field.
  • Minimum of 5 years of experience in IT support with at least 1 year supporting executive-level users.
  • Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment.
  • Proven experience in supporting client-side solutions using Microsoft technologies in a global enterprise environment.
  • Experience supporting Office 365 and identity management components.
  • Strong ability to quickly learn new information system technology.
  • Strong organization and multitasking skills.
  • Strong analytical skills; ability to think big and scale quickly.
  • Strong knowledge of Windows and macOS operating systems Microsoft 365 and mobile device management.
  • Excellent interpersonal and communication skills with a customer-first mindset.
  • Ability to work independently prioritize tasks and manage time effectively.
  • Experience with AV systems remote access tools and ITSM platforms (e.g. ServiceNow) is a plus.
  • Certifications such as CompTIA A Microsoft Certified Professional (MCP) or ITIL are desirable.

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.

Benefits

  • Medical Dental Vision and Prescription Drug Coverage
  • Spending accounts (HSA Health Care FSA and Dependent Care FSA)
  • Paid Time Off and Holidays
  • 401k Retirement Plan with Matching Employer Contributions
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Paid Leaves
  • Tuition Assistance


About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools.


The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food & beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture.


Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions Power Efficiency Solutions and Automation & Motion Control. Regal Rexnord has offices and manufacturing sales and service facilities worldwide. For more information including a copy of our Sustainability Report visit .


Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex/gender sexual orientation gender identity pregnancy age ancestry national origin genetic information marital status citizenship status (unless required by the applicable law or government contract) disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds perspectives and skills. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or policy statement please email you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail


Equal Employment Opportunity Posters


Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries (Regal Rexnord) do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition Regal Rexnord will not consider or approve payment to any third-parties for hires made.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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