Contract Administration Specialist (Associate, Experienced or Senior)

Company:

Boeing Warranty is seeking a Contract Administration Specialist (Associate Experienced or Senior) to work as part of the Boeing Warranty team in Renton WA.

The role will support Boeing Commercial Airplanes (BCA) Boeing Global Services (BGS) and Boeing Defense Space and Security (BDS) products. This role ensures the timely accurate and fair administration of Boeing Warranty in accordance with contractual obligations company policies and aviation regulations.

Position Responsibilities:

• Supports the Boeing Warranty team in delivering world-class post-delivery support to Boeing customers

Claims Administration:

• Administers customer warranty claims making contractual determinations and authorizing financial remedies

• Acts as the primary contact for senior customer counterparts on warranty issues

• Manages relationships with airlines Maintenance and Repair Organizations (MROs) and leasing companies in the region

• Analyzes and authorizes statements of work related to warrantable defects ensuring comprehensive customer communication

Warranty Decision Leader:

• Leads and mentors a team of Warranty Administrators and Specialists

• Coordinates with peers and internal teams to resolve warranty items

• Develops pro forma agreements and revises template letters to support the Boeing Products and services

• Facilitates contract dispute resolutions regarding warranty obligations

Process Lead:

• Manages daily workloads and priorities for Senior Warranty Administrators and/or Engineers

• Develops team expertise and decision-making skills while staying updated on industry trends

• Provides insights to Sales and Customer Support anticipating issues and developing solutions

BasicQualifications (Required Skills/Experience):

• Bachelors Degree or higher

• Ability to travel domestically and internationally as needed

• 1 years of experience working independently and in teams using effective analytical collaboration communication organizational and leadership skills

Preferred Qualifications (Desired Skills/Experience):

• 3 years of experience or an equivalent combination of education and experience

• 5 years of experience or an equivalent combination of education and experience

• Masters Degree or higher

• Experience in business related function including but not limited to: Contracts Finance Engineering Procurement Warranty and/or Program Management

• Experience in project management process management work management problem solving and metric design and development desired

• Experience using strong verbal and written communication and interpersonal skills

• Ability to persuade and negotiate successfully at all organizational levels particularly given the need to work on a cross-functional basis

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary pay range (Associate Level 2): $72250 $97750

Summary pay range (Experienced Level 3): $83300 $112700

Summary pay range (Senior Level 4): $105400 $142600

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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