ENT and Allergy Associates New York & New Jerseys premier ENT and Allergy medical practice is seeking a self-motivated people-friendly full time Patient Payment Poster for our Tarrytown corporate office.
Role Expectations:
- Adheres to standards of professionalism set by the Practice; demonstrates professionalism in behavior dress attendance punctuality and courtesy towards patients and staff
- Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient Practice and staff members
- Functions as a member of a team and promotes a positive work attitude fostering teamwork and acceptance of management decisions
- Demonstrates good judgment in escalating difficult situations to Management
- Complete understanding of NextGen
- Supports managements goal of utilizing the electronic features of our computer system as opposed to paper
- Participates actively in department meetings
- Follow work standards established for the team
Essential Knowledge & Responsibilities for Payment Poster:
- Ensure all monies are posted accurately in NextGen utilizing proper Reason Codes
- Post unapplied money to charges
- Knowledge of adjudication of insurance EOBs and patient responsibility
- Post payments received from lockbox insurance payments as well as payment journals
- Complete batch logs and assist the Cash Control department with reconciliation of batches posted
- Review daily cash reports to ensure all assigned payments are posted properly
- Ensure batches are balanced and set to post utilizing the background business processor (BBP)
- Remain HIPAA compliant by scanning journals when needed then shredding copies of checks and credit cards daily
- Moving patient credits as requested by the front office
- Cross train and support team to ensure coverage
- Comply with all policies and procedures as well as make suggestions for improvement in processes
Requirements
- Must have experience with patient payment posting.
- Must have experience with Phreesia