ICAP Program Coordinator
ICAP Program Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Department: Office Rsrch Innov and Econ Impact/Mason Enterprise
Classification: GMU Worker
Job Category:Part-Time / Hourly Wage
Job Type:Part-Time
Work Schedule:Monday-Friday
Location: Fairfax VA
Workplace Type:Hybrid Eligible
Pay Band:Part-time hourly wage
Salary:Salary commensurate with education and experience; anticipated hourly rate is $25-$30/per hour
Criminal Background Check:Yes
About the Department:
About the Position:
Duties and Responsibilities:
- Recruits and intakes new clients: manages all administrative aspects of the application process for all program applicants placement into bi-monthly cohorts including facilitating ICAP Mentor introductions;
- Assists with the identification and recruitment of program participants. Recruitment is done through the program website social media in person events and external program referrals;
- Tracks client data: Tracks and reports on impact by ICAP clients;
- Tracks ICAP Mentor hours: Tracks and reports follow-on counseling hours by ICAP Mentors and other reporting; and
- Performs data entry to update client coordination activities and outcomes in the central management system as well as an internal tracking spreadsheet.
- Assists Director with new and ongoing operations. This includes coordinating monthly calls of participants setting up cohorts throughout the year and one-on-one communications as needed etc;
- Responsible for the project management and coordination for all ICAP programming and operations including course offerings administrative and communications management of team of 15 ICAP Mentors events logistics and on-going program promotion.
- Supports the Director in administering technical assistance outreach communications document review and reporting to partners and funding sources;
- Generates reports; updates client profiles to track attendance required document filings and ongoing work. Reports include monthly program activity and end of year client success stories and outcomes;
- Creates and deploys surveys: Reviews and revises impact and event participant surveys and assess results of ICAP teams experience;
- Tracks program operations and ensure deadlines are met: Engages with ICAP companies to track their status in the program ensures they are meeting deadlines and compiling action items assigned by their ICAP Mentor;
- Develops expands and strengthens relationships with ICAP teams and ICAP Mentors - meets regularly and assesses needs and progress;
- Provides technical assistance to ICAP clients as needed with the online platforms to upload their work;
- Assists ICAP Mentors as needed in their work with ICAP teams primarily through coordination and administrative support;
- Contributes to VA SBDC management meetings departmental committees and other institutional team efforts as needed by providing program updates on events and outcomes; and
- Performs other related duties as assigned by the Director.
- Responsible for website maintenance/updates and web content;
- Leverages AI tools to enhance program communications and processes;
- Social media management: Assists with ICAP marketing and social media posting;
- Marketing material creation and updating: Using various platforms creates and updates program materials such as graphics flyers social media posts as needed;
- Responsible for entire content and process of newsletter creation and management; creates ICAP digital marketing e-newsletter for ICAP community monthly e-news; and specialized partner quarterly for potential referral organizations as needed; and
- Creates and sends out announcements and routine procedural communications as directed in conjunction with ICAP and related programs.
- Planning in-person and virtual events: Assists in the planning and execution of ICAP events such as course offerings monthly calls reunions small group sessions and partner gatherings. Sends communications assists with event logistics and tracks attendance for both in-person and virtual programming;
- Attends in-person and virtual sessions as needed to assist with logistical support;
- Markets events to specific audiences primarily via email and social media;
- Hosts and emcees events;
- Events communications including coordinating how to communicate to a broader audience;
- Identify schedule and prepare speakers for ICAP programming; and
- Assists with remote logistics for ICAP courses and events including coordinating with local partners providing training and instruction to local counterparts as needed and reporting any problems or issues to ICAP managers in a timely fashion.
Required Qualifications:
- Bachelors degree in related fieldor the equivalent combination of education and experience;
- Knowledge of program coordination;
- Knowledge of partner development and management;
- Understanding of Microsoft software platforms;
- Knowledge of AI tools and resources;
- Knowledge of social media marketing practices and platforms specifically LinkedIn;
- A/V knowledge and skills;
- Superior customer service skills; relationship management skills;
- Skill in event planning;
- Excellent organizational skills;
- Strong interpersonal skills and ability to interact effectively with a diverse management team;
- Ability to strictly adhere to policies and procedures;
- Ability to effectively organize and demonstrate appropriate time management;
- Demonstrated strong attention to detail; and
- Professional work experience where responsible for organizing and coordinating events and/or programs.
Preferred Qualifications:
- Considerable professional work experience where responsible for organizing and coordinating events and/or programs (generally four or more years).
Instructions to Applicants:
For full consideration applicants must apply forICAP Program Coordinatorat and submit the online application to include three professional references with contact information and provide Cover Letter and Resumefor review.
Posting Open Date:June 20 2025
For Full Consideration Apply by:July 3 2025
Open Until Filled:Yes
Required Experience:
IC
Employment Type
Part-Time
