Community Partner Manager, Transportation Partner Experience
Community Partner Manager, Transportation Partner Experience
Posted on :
22-06-2025
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1 Vacancy
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Job Description
The Transportation Partner Experience (TPX) Communities team is seeking a community partner manager to connect with and support our Amazon Freight Partners (AFPs) and Delivery Service Partners (DSPs) in North America. Our mission is simple: drive engagement advocacy and business success among the critical functions in Amazons supply chain and logistics networks. We do this by building advisory groups that connect inform and inspire the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility speed and reliability for our customers.
We measure our success through the positive impact we deliver for community members businesses but also in the relationships we enable community members to build with each other and Amazon.
This role has regular visibility to executives and business stakeholders. If youre looking to build community through engagement and interactions with our advisory group community to strengthen the community value proposition were your perfect match. Come help us learn invent and grow!
Key job responsibilities
As a community partner manager you will lead the relationship building and advocacy for AFPs and provide ad-hoc support for another community partner manager who leads this work for DSPs.
Responsibilities include: (1) community partner strategy (2) meeting moderation strategy and execution and (3) cross-functional stakeholder management both with internal and external partners. Ultimately you will spend each day obsessing over the community member lifecycle to bring relevant experiences and conversations that help improve their experience partnering with Amazon.
About the team
The WW TPX teams vision is to build and nurture communities of the happiest safest and highest quality transportation partners. We are committed to protecting and improving partner sentiment by innovating how we power the feedback flywheel so that our partners can influence the future of logistics. We play the long game as we know that the sustained satisfaction of our partners will reduce attrition and strengthen Amazons logistics network over time. The TPX organization has six core pillars (Communications Reputation Management Communities Events Creative and Engagement).
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We measure our success through the positive impact we deliver for community members businesses but also in the relationships we enable community members to build with each other and Amazon.
This role has regular visibility to executives and business stakeholders. If youre looking to build community through engagement and interactions with our advisory group community to strengthen the community value proposition were your perfect match. Come help us learn invent and grow!
Key job responsibilities
As a community partner manager you will lead the relationship building and advocacy for AFPs and provide ad-hoc support for another community partner manager who leads this work for DSPs.
Responsibilities include: (1) community partner strategy (2) meeting moderation strategy and execution and (3) cross-functional stakeholder management both with internal and external partners. Ultimately you will spend each day obsessing over the community member lifecycle to bring relevant experiences and conversations that help improve their experience partnering with Amazon.
About the team
The WW TPX teams vision is to build and nurture communities of the happiest safest and highest quality transportation partners. We are committed to protecting and improving partner sentiment by innovating how we power the feedback flywheel so that our partners can influence the future of logistics. We play the long game as we know that the sustained satisfaction of our partners will reduce attrition and strengthen Amazons logistics network over time. The TPX organization has six core pillars (Communications Reputation Management Communities Events Creative and Engagement).
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
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