Ad Success Representative - Multilingual combination of at least 2 languages (Italian/Spanish/German/French)
Ad Success Representative - Multilingual combination of at least 2 languages (Italian/Spanish/German/French)
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Job Description
ITSelecta Talent Solutions based in Krakow Poland is a specialist recruitment agency with a multicultural team fluent in various languages. Serving Poland and Central Europe the agency focuses on recruiting top Polish developers and other talents. Their expert recruiters and business developers are committed to addressing IT challenges offering tailored recruitment services to build outstanding development teams for specific client needs.
We are seeking an Ad Success Representative to support an esteemed client in the digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operationsmanaging workflows delivering insights and driving campaign success. This is a high-impact fast-moving roleideal for someone who excels at switching between hands-on tasks and big-picture thinking.
Key Responsibilities:
Manage relationships with 34 client partners lead regular meetings and provide strategic guidance.
Support account growth by identifying upsell opportunities.
Coordinate advertising campaigns (Direct IO Programmatic Self-Serve) and collaborate with the Ad Operations team.
Analyze campaign performance and deliver clear reports with optimization recommendations.
Work closely with internal teams (product marketing engineering) to improve processes and client communication.
Contribute to workflow standardization and knowledge-sharing initiatives.
Skills & Experience:
- 3 years in Customer Success Account Management Ad Ops or a similar client-facing role
- Multilingual combination of at least 2 languages Italian/Spanish/German/French -Min. C1
- Proficiency with Salesforce Google Sheets/Excel Slack and customer support platforms (Zendesk )
- Strong problem-solving and communication skills Ability to manage complex workflows and shifting priorities
- Experience in digital advertising (Direct IO Programmatic or Self-Serve) is a plus
- Analytical mindset with a drive to turn data into actionable insights
Benefits:
- Private medical care (Luxmed)
- Multisport card (sports and recreation membership)
- Employee Capital Plans (PPK) with Allianz
- Stable employment under an employment contract
- Opportunity to work in a hybrid model after 6 months
- International work environment
- Training and development opportunities
- Modern office located in Krakw
Required Experience:
Unclear Seniority
Employment Type
Full-Time
