Medical Assistant Quality Coordinator

Community Health System

Posted on : 22-06-2025

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1 Vacancy

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Job Location

Fresno, CA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 22-06-2025

Job Description

Overview

*All positions are located in Fresno/Clovis CA.

Responsibilities

The Medical Assistant (MA) Quality Coordinator supports clinical excellence by providing training coaching and performance oversight to Medical Assistants across designated outpatient clinics. The role helps build high-functioning care teams by standardizing clinical practices monitoring performance and reinforcing quality and regulatory standards. Serving as a subject matter expert and resource for clinical workflows competency development and continuous quality improvement the MA Quality Coordinator plays a key part in ensuring consistent patient-centered care. This position requires regular travel between clinic locations and flexibility in scheduling to meet training and operational needs.

Accountabilities

1. Delivers onboarding and ongoing education for Medical Assistants to ensure clinical competency and consistency.

2. Evaluates MA performance through observation audits and feedback to identify training needs and support continuous improvement.

3. Collaborates with clinical leadership to develop implement and update standard operating procedures workflows and competency tools.

4. Verifies proficiency in core clinical tasks including vital signs patient rooming immunizations specimen collection and documentation.

5. Reinforces compliance with infection control practices safety protocols and regulatory standards (e.g. OSHA HIPAA etc.).

6. Supports the rollout and adoption of clinical quality initiatives including chronic disease management preventive care and patient experience enhancements.

7. Conducts skill-building sessions in-services and refresher trainings on key clinical and operational topics such as EHR use and patient interaction.

8. Acts as a clinical resource for Medical Assistants addressing questions troubleshooting issues and promoting best practices across clinics.

9. Maintains records of training activities competency assessments and quality metrics for reporting to leadership.

10. Performs other job-related duties as assigned.

Qualifications

Education

High School Diploma High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required

Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California required

Experience

3 years of Medical Assistant experience required

Demonstrated leadership or training responsibilities preferred

Licenses and Certifications

BLS - Current Basic Life Support (BLS) for Healthcare Providers by American Heart Association (AHA) required

DL - Valid California Drivers License and driving record acceptable to Community Health System required

CMA - Certified Medical Assistant preferred

Disclaimers

Pay ranges listed are an estimate and subject to change.
If any bonuses are noted they are only applicable to external hires meeting criteria.

Required Experience:

Employment Type

Unclear

Company Industry

Key Skills

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About Company

Community Health System

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Medical Assistant Quality Coordinator

Community Health System

Job Description

Overview

Responsibilities

Qualifications

Disclaimers

Employment Type

Company Industry

Key Skills

About Company

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