Inside Sales

At MEDFAR the Inside Sales Associates are responsible for qualifying and assigning business opportunities from inbound channels. The objective of this role is to provide prompt assistance to our prospects quickly identify business opportunities and customer needs and support them in the best possible way throughout their purchasing journey. In a market where relationships matter we value active listening and individuals who are committed to contributing to our clients success.

After a tailored onboarding period designed to train you on MEDFARs products and services as well as the Quebec healthcare sector your main responsibilities will include:

• You will be responsible for achieving revenue growth targets from new clients by providing effective assistance to potential clients from inbound channels (phone line website chatbot etc.) notably by applying a qualification and assignment process.
• In collaboration with the marketing and sales teams you will be responsible for establishing and monitoring key performance indicators for inbound channels and developing a tactical and strategic plan to meet and exceed your sales objectives.
• You will make introductory calls to potential clients to identify their needs in detail and ensure a smooth handoff of opportunities to account managers.
• You will be involved in planning the sales process for potential clients in order to maximize our chances of success.
• You will be involved in the planning and deployment of an automation project aimed at providing an interactive and autonomous purchasing experience for our potential clients.
• In collaboration with the Sales Representatives you will contribute to the prospecting strategy for certain market segments using sales activities such as cold calling and email outreach.
• Any other related tasks.

Qualifications :

Ideally you have:

• A university degree in business administration communications or any other related field.
• Interest in and ability to execute B2B sales strategies including various tactics related to customer base segmentation.
• Excellent ability to quickly establish strong relationships with clients and active listening skills to deeply understand their needs.
• Strong analytical skills.
• Excellence in managing priorities and following up on multiple projects simultaneously.
• A team player with a positive mindset.
• Strong knowledge of and autonomy in using technology.
• Collaborative mindset.
• Proven success in competitive and innovative sectors.
• Excellent communication and presentation skills in both French and English spoken and written.

Its a plus if you have:

• Knowledge of the Quebec healthcare system (an asset).
• Experience with CRM and Marketing software (an asset).

Additional Information :

At MEDFAR we promote efficiency and excellence in healthcare by offering the most efficient electronic medical record (EMR) on the market. Joining the ranks of MEDFAR means working in a dynamic environment where trust innovation quality and customer success guide our days. 

• You decide where you work best (home or office).

• Flexible hours (work-life balance)

• Performance-based bonus for all employees.

• Generous group insurance coverage from the first day of employment

• Three weeks of vacation from the first day

• Paid leave between Christmas and New Year

• $1500 allocated for your professional development

With offices around the world fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR we value diversity equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported regardless of their background identity or part of our commitment to a fair and inclusive recruitment process we offer accommodation to candidates who request it. If you need accommodation during your interview please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women visible minorities ethnic minorities aboriginal peoples and people with disabilities. When applying we invite you to complete this section which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process please consult this guide.