Automotive Customer Service Representative | Weekends Off | McKinney
Automotive Customer Service Representative | Weekends Off | McKinney
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1 Vacancy
Job Description
Job Title:
Automotive Customer Service Representative
Location:
3790 Eldorado Pkwy McKinney TX7 5070
Job Overview:
As an Automotive Customer Service Representative with Christian Brothers Automotive you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle and because of these reasons you play a large role in building relationships with our customers.
Responsibilities include but are not limited to:
- Desire to learn automotive repair service terminology and processes
- Check guests in and out
- Answer phone calls and schedule appointments
- Providing safe shuttle service for our valued guests in our branded vehicle
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Assisting the shop with receiving processing incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
- Direct coordinate and participate in performing guest service activities as dictated by workload
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Follow all safety policies and procedures
- Other duties as assigned
Qualifications :
Qualifications:
- Proven successful customer service experience is required; driven to serve others
- Must have strong interpersonal skills to effectively communicate with our staff vendors and customers
- Valid state drivers license
- Meet required insurance driving record parameters
- Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
Physical Requirements:
- While performing the duties of this job the employee is frequently required to sit stand walk talk and hear
- The employee is occasionally required to balance stoop kneel and/or crouch
- The employee must occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision distance vision peripheral vision color vision and the ability to adjust focus
- Being dependable for a position that is Monday through Friday 7:00 a.m. 6:00 p.m.
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (CBAC) is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment including hiring firing discipline compensation scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice At-will employment practices.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
