Job Title: Program Assistant | FLSA Status: Non-Exempt |
Department: Client Services | Reports to: Deputy Director |
Effective Date: 12/19/2023 | Pay Rate: $36000-$38000 per year $17.31 - $18.27 per hour |
Position Overview:The Program Assistant is responsible for assisting the client services department with daily administrative operations and functions and supporting the program staff in meeting client needs.HOURS: 40 hours weekly minimum or as necessary to achieve program objectives responsibilities and tasks. Work Schedule to include Sunday Off Monday 8:30 am 5:30 pm Tue 11 am - 7:30 pm; Wednesday and Thursday 8:30 am5:30 pm; Friday 8 am3 pm; Saturday OffEssential Duties and Responsibilities:- Assist with planning and coordinating client programs events and activities.
- Support program growth and development as necessary.
- Coordinate program communications.
- Assist with coordinating collaboration relationships between staff clients and community stakeholders and identify appropriate programmatic resources.
- Schedule and organize program-related meetings and events.
- Create and maintain program records and documents to be stored on the Public Drive
- Assist with answering the agencys 24-hour crisis intervention hotline calls and face-to-face advocacy and intervention.
- Provide direct and indirect advocacy assistance and follow-up to victims/secondary victims of domestic violence and/or sexual assault.
- Assist with Community Awareness Events for Domestic Violence and Sexual Assault and Teen Dating Violence
- Represent the agency in public presentations professional training awareness activities and member/group coalitions.
- Directly assist with all administrative functions within client services departments
- Other Duties as assigned.
Qualifications:- Associate-level position with strong administrative skills and computer knowledge.
Education and Other Requirements:- Minimum of a 2-year degree or comparable experience.
- Must pass a criminal background check motor vehicle report and reference checks.
- Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
- Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies:- Computer knowledge of programs including Microsoft Office Suite.
- Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
- Sensitivity regarding the issues of family violence and sexual assault.
- Manage multiple tasks and prioritize changing workloads.
- Ability to communicate effectively both orally and written.
- Sensitivity and awareness of domestic and sexual violence and how to remain calm in crisis situations.
I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point Inc.Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law BATP will not discriminate against an employee or applicant for employment because of race disability color creed religion sex age national origin ancestry citizenship veteran status or non-job related factors in hiring promotion demotion training benefits transfers layoffs terminations recommendations rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.
NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.
Required Experience:
Manager