Financial Analysis Production Support Associate
Financial Analysis Production Support Associate
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Job Description
Introducing our Financial Analysis Production Support Associate a dedicated professional committed to ensuring seamless operations and efficiency in financial analysis processes. With expertise in troubleshooting and optimizing workflows they play a crucial role in supporting the analytical needs of your organization.
As a Financial Analysis Production Support Associate you will play a crucial role in ensuring the seamless operation and optimization of financial analysis processes providing essential support to enhance decision-making capabilities. Your expertise will drive efficiency and accuracy in financial reporting empowering stakeholders with timely and insightful data to navigate complex business landscapes.
As a Financial Analysis Production Support Associate within the PnA Transformation Team you will be responsible for providing best-in-class production support for the forecasting team and end users. You will partner with team members across the globe to ensure seamless support focusing on maintaining high standards of service delivery in a production support environment.
Consider rephrasing bullet points to start with action verbs or adverbs to ensure clarity and focus on actions.
Job responsibilities:
- Support the daily operational processes and provide deliverables within established Service Level Agreements.
- Monitor issue metrics and prepare root cause analysis to identify and implement steps to reduce inquiry/issue occurrence.
- Ensure system data and user issues and inquiries are captured in appropriate reporting tools to support the collection remediation and metric generation for system health KPIs.
- Support testing and UAT activities that are inclusive of defect finding and reporting for various applications.
- Deploy Anaplan production models
- Loop in senior management for approvals escalations and risk mitigation.
- Communicatewith end users of our applications leverage written and verbal communication skills to understand and triage their issues while often translating the nature of the issues to both senior leadership and Technology partners for troubleshooting prioritization and resolution.
Required qualifications capabilities and skills:
- Bachelors degree required from an accredited university/institution
- Candidate must have 3 years of experience
- Data analysis experience with a passion for technology
- Background in economic forecasting regulatory reporting (i.e. FRB Reporting)
- Demonstrates flexibility teamwork can multi-task effectively builds partnerships and ability to work in a fast-moving environment
- Assertive self-confident and comfortable when interacting with senior management
- Experience with project management tools like (JIRA/Confluence/ServiceNow)
- Knowledge of and/or experience using programming and query languages (e.g. SQL Python) as well as experience leveraging automation and business intelligence (BI) tools such as Alteryx Tableau or Xceptor
- Experience with Data modelling tools like Anaplan
Preferred qualifications capabilities and skills:
- A self-starter with the ability to quickly learn and assimilate business and technical knowledge.
- advanced degree and/or certifications
- Strong analytical and problem-solving skills.
- Experience with Agile delivery methodologies.
- Experience in Operations/Production support with financial domain experience
- Macroeconomic Variables is an advantage
- Nice to have experiences include (but are not limited to): Financial Reporting Finance Workflow/Automation Analytics/Dashboarding FwP&A/Forecasting
Required Experience:
IC
Employment Type
Full-Time
