HUALAPAI PREFERENCE
Position: Food Runner Skywalk Restaurant
Department: Skywalk Restaurant
Classification: Non-Exempt
Salary Range: H2
Supervisor: Manager or Assistant Restaurant Manager
Disclaimer: Position Description is not meant to encompass all aspects of position other duties may be assigned.
Position Summary:
The food runner serves as a representative of the menu delivers food to the right guests explains menu items answers questions about the menu assists food servers and bussers with table maintenance provides customer service as needed and assists kitchen staff with stocking. The food runner takes direction from Chefs and kitchen staff as needed.
Knowledge and Abilities:
1. General restaurant operations.
2. Food knowledge and sequence of service.
3. Ability to carry multiple plates by hand or on a tray.
4. Ability to be on your feet for extended periods of time walk while carrying heavy items throughout your shift and comfortable constantly interacting with guests.
5. Ability to multi-task take direction from chefs work in a team environment and handle stressful situations.
6. Clean the dinning and porter area.
7. Ability to anticipate guest needs.
8. Ability to prioritize job duties.
9. Knowledge of Hualapai tourism offerings Hualapai history and culture.
Duties & Responsibilities:
1. Take direction from Chefs and deliver food items to specific table and seat numbers.
2. Explain and answer questions about menu items and specials.
3. Be knowledgeable about food allergies diets or specific customer needs.
4. Provide service as required or requested by guests.
5. Constant communication with food servers and other team members.
6. Maintain running side work duties including stocking or assisting kitchen staff.
7. Assist food servers and bussers with clearing tables.
8. Maintain cleanliness of the restaurant before during and after service.
9. Perform other work-related duties as assigned.
Qualifications:
1. At least 1 year of previous restaurant experience. High volume/upscale dining preferred.
2. Excellent customer service and oral communication skills. Ability to explain menu items to guests and answer food-related questions.
3. Attention to detail and ability to multi-task.
4. Ability to lift up to 50 lbs. as needed.
5. Positive attitude willingness to learn and receptive to constructive feedback.
6. At least 19 years of age.
7. Current Food Handlers card.
8. Preference given to Hualapai Tribal members.
9. May require Alcohol Certification to both sell and serve alcohol.
Working Conditions:
High volume fast-paced team-oriented restaurant environment. Must be able to stand and walk for extended periods of time. Must be able to work varying schedules weekends and holidays.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age sex race national origin religion marital status sexual orientation or physical disability. However preference may be given to persons of Indian decent in accordance with Public law 88-353 Section 703 (7-2-71) and Public Law 93-638 Section 7B
Revised: November 14 2016